[Equest-users] FW: eQuest Error on Opening - Invalid Previous Run Date

[Melissa Crowe]

All

I received a number of replies that others started experiencing this today.   Thank you all for responding so I know I am not alone in this.
[cid:image001.png at 01DC6F4E.7CE050C0]

Then I received the email below.   Does anyone know who they are and if they could help?

Thanks

Melissa Crowe, LEED AP, BEMP
VP, Senior Mechanical Engineer
Oakwell
Phone: 978-204-2559
Email: Melissa.Crowe at oakwellteam.com<mailto:Melissa.Crowe at oakwellteam.com>
www.oakwellteam.com<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.oakwellteam.com_&d=DwMFAg&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=H-N7RzYOchCli6xv70Ckr3eCssZLBe1a9sUxLbBEulo&m=yDSCSbRuLk3LBQEdF2AgzVR7PoKV--SMthczZznXG3J0a4y1ekolmT5Y6ZnHtGQF&s=N66ak3PHyJc85jfNbBc_6Vj3oaa85I3xnYl6NsUaC6o&e=>
[cid:image002.png at 01DC6F4E.7CE050C0]



From: IONOS Support <noreply at ionos.com>
Sent: Wednesday, December 17, 2025 11:30 AM
To: Melissa Crowe <melissa.crowe at oakwellteam.com>
Subject: [Equest-users] eQuest Error on Opening - Invalid Previous Run Date

You don't often get email from noreply at ionos.com<mailto:noreply at ionos.com>. Learn why this is important<https://aka.ms/LearnAboutSenderIdentification>

Caution:
This email is from an external address and could be malicious.
Please approach this message with some skepticism before replying, clicking links or opening attachments.


Dear Customer,

Thank you for contacting IONOS Customer Care. We're here 24/7 to help you with any of your concerns. Your email will be passed to a support agent who will investigate and respond to you as soon as possible. There is no need to reply to this message.

Did you know that the answers to many of our customers' common questions are already covered in the IONOS Help Center? You can search the 2,000+ articles we have simply by visiting:

https://ionos.com/help

Sincerely, IONOS Customer Care

Contact: https://contact.ionos.com<https://contact.ionos.com/>
Facebook: https://www.facebook.com/my.ionos
Twitter: https://twitter.com/IONOS_help_US
E-Mail: support at ionos.com<mailto:support at ionos.com>

IONOS Inc.

This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.onebuilding.org/pipermail/equest-users-onebuilding.org/attachments/20251217/05453b0d/attachment.htm>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.png
Type: image/png
Size: 49904 bytes
Desc: image001.png
URL: <http://lists.onebuilding.org/pipermail/equest-users-onebuilding.org/attachments/20251217/05453b0d/attachment.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image002.png
Type: image/png
Size: 2802 bytes
Desc: image002.png
URL: <http://lists.onebuilding.org/pipermail/equest-users-onebuilding.org/attachments/20251217/05453b0d/attachment-0001.png>