[Simergy-users] IFC import crashes (NOT)

End User Support Support at DigitalAlchemyPro.com
Thu Jul 16 10:49:06 PDT 2015


Roberto,

 

Our first response (below) was premature.  The first thing to understand is that SimergyPro Beta v1.6 is compatible with EnergyPlus v8.0.  Older version files must be forward converted using the conversion utility (IDFVersionUpdater.exe) that is installed with EnergyPlus v8.0 (normally located at: C:\EnergyPlusV8-0-0\PreProcess\IDFVersionUpdater).  Newer version files IDF files (e.g. 8.1, 8.2, 8.3) are generally not compatible, but sometimes they can be backward converted.

 

Based on your description, is appears there are two problems:

1)      We mistakenly included sample files from version 7.2 of EnergyPlus in that installer.  We will correct this error in the forthcoming installer for v.16.2.  In the meantime, you can get v8.0 sample files in the sample files folder installed with EnergyPlus v8.0.  Normally this is C:\EnergyPlusV8-0-0\ExampleFiles

2)      The files you are attempting to import are not v8.0 IDF files.  You can check this by opening the file in a text editor and looking for the first line that begins with “Version,”.  For example – in the sample files installed (discussed above) the line reads: “Version, 7.2;”  In this case (as described above).

 

We have tested import of IDF v8.0 files in the current build and it is working correctly.  Therefore, we will proceed with release of SimergyPro Beta v1.6.2 later today.  We look forward to your feedback on this updated version.

 

Regards,

Simergy Support

Support at DigitalAlchemyPro.com <mailto:Support at DigitalAlchemyPro.com> 

www.DigitalAlchemyPro.com <http://www.digitalalchemypro.com/> 

 

From: End User Support [mailto:Support at DigitalAlchemyPro.com] 
Sent: Thursday, July 16, 2015 9:45 AM
To: 'Roberto Covi'
Cc: 'simergy-users at lists.onebuilding.org'
Subject: RE: [Simergy-users] IFC import crashes

 

Roberto,

 

You are right that we are about to release a new version.  Please send us your IDF file so that we can see if we can reproduce the problem with it.

 

Regards,

Simergy Support

Support at DigitalAlchemyPro.com <mailto:Support at DigitalAlchemyPro.com> 

www.DigitalAlchemyPro.com <http://www.digitalalchemypro.com/> 

 

From: Simergy-users [mailto:simergy-users-bounces at lists.onebuilding.org] On Behalf Of Roberto Covi
Sent: Thursday, July 16, 2015 3:11 AM
To: SimergyBetaProgram at digitalalchemypro.com <mailto:SimergyBetaProgram at digitalalchemypro.com> 
Cc: simergy-users at lists.onebuilding.org <mailto:simergy-users at lists.onebuilding.org> 
Subject: Re: [Simergy-users] IFC import crashes

 

Hi Richard,

while waiting for the bug fix of version 1.6, I tried to import some IDF files, but I always get the same error, as you can see in the screenshot attached. Not even the sample IDF files work.

Are you guys about to release the bug fix?

 

Roberto




 

 

 

On Tue, Jul 7, 2015 at 4:00 PM, Simergy Beta Program <SimergyBetaProgram at digitalalchemypro.com <mailto:SimergyBetaProgram at digitalalchemypro.com> > wrote:

Roberto,

 

I am very sorry to report that we have confirmed this as being a regression.  We had fixed it in the 1.5.2 release, but we had a regression in IFC import since then.  This will be resolved and a new version posted within the next week.

 

Thank you for using Simergy – and for reporting this issue.

 

Regards,

Simergy Beta Test Program

SimergyBetaProgram at DigitalAlchemyPro.com <mailto:SimergyBetaProgram at DigitalAlchemyPro.com> 

www.DigitalAlchemyPro.com <http://www.DigitalAlchemyPro.com> 

 

From: Simergy-users [mailto:simergy-users-bounces at lists.onebuilding.org] On Behalf Of Roberto Covi
Sent: Tuesday, July 7, 2015 2:48 AM
To: SimergyBetaProgram at digitalalchemypro.com <mailto:SimergyBetaProgram at digitalalchemypro.com> 
Cc: simergy-users at lists.onebuilding.org <mailto:simergy-users at lists.onebuilding.org> 
Subject: Re: [Simergy-users] IFC import crashes

 

Hello Richard,

I downloaded the 1.6 version of Simergy, but the crashes still happen when I try to import an IFC. Even withe example IFC you provide in the Sample folder of Simergy the same crashes still happen. I attach the screenshot…

I tried to install Simergy on another computer (Windows 8.1 plain installation) but the problem keep occurring.

Let me know if I can do anything to get it solved!

 

Thank you very much,

Roberto

 

 


On venerdì, mag 15, 2015 at 4:06 PM, Simergy Beta Program <simergybetaprogram at digitalalchemypro.com <mailto:simergybetaprogram at digitalalchemypro.com> >, wrote:

Roberto,

 

I am pretty sure this has already been fixed.  We will be doing a v1.5.1 release to get that fix to you.  We will notify you about the timing on that soon.

 

Regards,

Simergy Beta Test Program

SimergyBetaProgram at DigitalAlchemyPro.com <mailto:SimergyBetaProgram at DigitalAlchemyPro.com> 

www.DigitalAlchemyPro.com <http://www.DigitalAlchemyPro.com> 

 

From: Simergy-users [mailto:simergy-users-bounces at lists.onebuilding.org] On Behalf Of Roberto Covi
Sent: Friday, May 15, 2015 2:23 AM
To: simergy-users at lists.onebuilding.org <mailto:simergy-users at lists.onebuilding.org> 
Subject: [Simergy-users] IFC import crashes

 

Hello,

has anyone tried to import an IFC with Simergy v1.5? Everytime I try it just crashes… It used to word fine withe the previous version! It crashes even with the the IFC samples in the Simergy folder…

 

Roberto

 

 

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