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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Roberto,<o:p></o:p></span></b></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Our first response (below) was premature. The first thing to understand is that SimergyPro Beta v1.6 is compatible with EnergyPlus v8.0. Older version files must be forward converted using the conversion utility (IDFVersionUpdater.exe) that is installed with EnergyPlus v8.0 (normally located at: C:\EnergyPlusV8-0-0\PreProcess\IDFVersionUpdater). Newer version files IDF files (e.g. 8.1, 8.2, 8.3) are generally not compatible, but sometimes they can be backward converted.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Based on your description, is appears there are two problems:<o:p></o:p></span></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><span style='mso-list:Ignore'>1)<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>We mistakenly included sample files from version 7.2 of EnergyPlus in that installer. We will correct this error in the forthcoming installer for v.16.2. In the meantime, you can get v8.0 sample files in the sample files folder installed with EnergyPlus v8.0. Normally this is C:\EnergyPlusV8-0-0\ExampleFiles<o:p></o:p></span></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><span style='mso-list:Ignore'>2)<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>The files you are attempting to import are not v8.0 IDF files. You can check this by opening the file in a text editor and looking for the first line that begins with “Version,”. For example – in the sample files installed (discussed above) the line reads: “Version, 7.2;” In this case (as described above).<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>We have tested import of IDF v8.0 files in the current build and it is working correctly. Therefore, we will proceed with release of SimergyPro Beta v1.6.2 later today. We look forward to your feedback on this updated version.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Regards,<o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Simergy Support<o:p></o:p></span></b></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'><a href="mailto:Support@DigitalAlchemyPro.com">Support@DigitalAlchemyPro.com</a><span style='color:#1F497D'><o:p></o:p></span></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'><a href="http://www.digitalalchemypro.com/">www.DigitalAlchemyPro.com</a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> End User Support [mailto:Support@DigitalAlchemyPro.com] <br><b>Sent:</b> Thursday, July 16, 2015 9:45 AM<br><b>To:</b> 'Roberto Covi'<br><b>Cc:</b> 'simergy-users@lists.onebuilding.org'<br><b>Subject:</b> RE: [Simergy-users] IFC import crashes<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Roberto,<o:p></o:p></span></b></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>You are right that we are about to release a new version. Please send us your IDF file so that we can see if we can reproduce the problem with it.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Regards,<o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Simergy Support<o:p></o:p></span></b></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><a href="mailto:Support@DigitalAlchemyPro.com">Support@DigitalAlchemyPro.com</a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><a href="http://www.digitalalchemypro.com/">www.DigitalAlchemyPro.com</a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Simergy-users [<a href="mailto:simergy-users-bounces@lists.onebuilding.org">mailto:simergy-users-bounces@lists.onebuilding.org</a>] <b>On Behalf Of </b>Roberto Covi<br><b>Sent:</b> Thursday, July 16, 2015 3:11 AM<br><b>To:</b> <a href="mailto:SimergyBetaProgram@digitalalchemypro.com">SimergyBetaProgram@digitalalchemypro.com</a><br><b>Cc:</b> <a href="mailto:simergy-users@lists.onebuilding.org">simergy-users@lists.onebuilding.org</a><br><b>Subject:</b> Re: [Simergy-users] IFC import crashes<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>Hi Richard,<o:p></o:p></p></div><div><p class=MsoNormal>while waiting for the bug fix of version 1.6, I tried to import some IDF files, but I always get the same error, as you can see in the screenshot attached. Not even the sample IDF files work.<o:p></o:p></p></div><div><p class=MsoNormal>Are you guys about to release the bug fix?<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Roberto<o:p></o:p></p></div><p class=MsoNormal><br><img border=0 width=2170 height=548 id="_x0000_i1025" src="cid:image001.png@01D0BFB4.76D6C6F0"><o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p></div><p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p><div><p>On Tue, Jul 7, 2015 at 4:00 PM, Simergy Beta Program <<a href="mailto:SimergyBetaProgram@digitalalchemypro.com" target="_blank">SimergyBetaProgram@digitalalchemypro.com</a>> wrote:<o:p></o:p></p><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Roberto</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>,<o:p></o:p></span></p><p><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'> <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>I am very sorry to report that we have confirmed this as being a regression. We had fixed it in the 1.5.2 release, but we had a regression in IFC import since then. This will be resolved and a new version posted within the next week.<o:p></o:p></span></p><p><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'> <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Thank you for using Simergy – and for reporting this issue.<o:p></o:p></span></p><p><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'> <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Regards,<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Simergy Beta Test Program<o:p></o:p></span></b></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><a href="mailto:SimergyBetaProgram@DigitalAlchemyPro.com">SimergyBetaProgram@DigitalAlchemyPro.com</a><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><a href="http://www.DigitalAlchemyPro.com">www.DigitalAlchemyPro.com</a><o:p></o:p></span></p><p><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'> <o:p></o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Simergy-users [<a href="mailto:simergy-users-bounces@lists.onebuilding.org">mailto:simergy-users-bounces@lists.onebuilding.org</a>] <b>On Behalf Of </b>Roberto Covi<br><b>Sent:</b> Tuesday, July 7, 2015 2:48 AM<br><b>To:</b> <a href="mailto:SimergyBetaProgram@digitalalchemypro.com">SimergyBetaProgram@digitalalchemypro.com</a><br><b>Cc:</b> <a href="mailto:simergy-users@lists.onebuilding.org">simergy-users@lists.onebuilding.org</a><br><b>Subject:</b> Re: [Simergy-users] IFC import crashes<o:p></o:p></span></p></div></div><p> <o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hello Richard,<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I downloaded the 1.6 version of Simergy, but the crashes still happen when I try to import an IFC. Even withe example IFC you provide in the Sample folder of Simergy the same crashes still happen. I attach the screenshot…<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I tried to install Simergy on another computer (Windows 8.1 plain installation) but the problem keep occurring.<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Let me know if I can do anything to get it solved!<o:p></o:p></p></div><div><p> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Thank you very much,<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Roberto<o:p></o:p></p></div><p> <o:p></o:p></p><div id=orc-email-signature><div><div><p> <o:p></o:p></p></div></div></div><p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'><br>On venerdì, mag 15, 2015 at 4:06 PM, Simergy Beta Program <<a href="mailto:simergybetaprogram@digitalalchemypro.com">simergybetaprogram@digitalalchemypro.com</a>>, wrote:<o:p></o:p></p><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Roberto</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>,</span><o:p></o:p></p><p> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>I am pretty sure this has already been fixed. We will be doing a v1.5.1 release to get that fix to you. We will notify you about the timing on that soon.</span><o:p></o:p></p><p> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Regards,</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Simergy Beta Test Program</span></b><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><a href="mailto:SimergyBetaProgram@DigitalAlchemyPro.com">SimergyBetaProgram@DigitalAlchemyPro.com</a></span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><a href="http://www.DigitalAlchemyPro.com">www.DigitalAlchemyPro.com</a></span><o:p></o:p></p><p> <o:p></o:p></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Simergy-users [<a href="mailto:simergy-users-bounces@lists.onebuilding.org">mailto:simergy-users-bounces@lists.onebuilding.org</a>] <b>On Behalf Of </b>Roberto Covi<br><b>Sent:</b> Friday, May 15, 2015 2:23 AM<br><b>To:</b> <a href="mailto:simergy-users@lists.onebuilding.org">simergy-users@lists.onebuilding.org</a><br><b>Subject:</b> [Simergy-users] IFC import crashes</span><o:p></o:p></p></div></div><p> <o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hello,<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>has anyone tried to import an IFC with Simergy v1.5? Everytime I try it just crashes… It used to word fine withe the previous version! It crashes even with the the IFC samples in the Simergy folder…<o:p></o:p></p></div><div><p> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Roberto<o:p></o:p></p></div><div><p> <o:p></o:p></p></div></div></blockquote></div></div></blockquote></div><p class=MsoNormal><o:p> </o:p></p></div></body></html>