[Equest-users] Crashing with 3-D

[Charudatta Joshi]

You could try running eQUEST in compatibility mode. If you search for
"compatibility" through the "search programs and files" box of your Start
Menu, you should get something like "run programs made for previous
versions..". Run that wizard and pick your eQUEST installation. Windows
will likely apply XP compatibility settings to eQUEST and then hopefully
your 3D problem will have gone or been reduced.

Good luck,
CJ
On Mar 8, 2016 10:55 PM, "Keith Swartz" <KSwartz at seventhwave.org> wrote:

> Thanks, Brian.
>
>
>
> My .pdl file size is only 1 KB. Many of the files I have opened recently
> were ones that were created by others, so there aren’t any changes to track.
>
>
>
> Keith Swartz, PE | Senior Energy Engineer
>
> *Seventhwave*
>
> 608.210.7123 seventhwave.org
>
>
>
> *From:* Brian Fountain [mailto:bfountain at greensim.com]
> *Sent:* Tuesday, March 08, 2016 11:19 AM
> *To:* Keith Swartz <KSwartz at seventhwave.org>
> *Subject:* Re: [Equest-users] Crashing with 3-D
>
>
>
> Keith,
>
> I suggest looking at the size of the .pdl file.  I have had models where
> after a large number of changes it gets huge (30 Mb or larger) and causes
> model crashes.  Deleting that file has brought crashing models back for me.
>
> BF
>
> On 08/03/2016 11:58 AM, Keith Swartz wrote:
>
> My eQUEST crashes when I go to the 3-D view. It goes to the 3-D View tab,
> but the view of the building doesn’t show up, a few seconds later I get a
> message “Building Energy Simulation Tool has stopped working. A problem
> caused the program to stop working correctly. Window will close the program
> and notify you if a solution is available.” A few seconds later eQUEST
> closes.
>
>
>
> It happens on files that others can see the 3-D view, so I believe the
> problem is with my computer, not the file. It happens with all files I get
> into. It started suddenly a few weeks ago. I re-installed eQUEST. Our IT
> people will be checking my computer later this week, but I wanted to check
> with you guys to see if any of you had similar experiences or have possible
> solutions. One idea is a problem with the graphics card, but all other
> graphics have been working fine.
>
>
>
> Thanks,
>
> Keith Swartz, PE | Senior Energy Engineer
>
> *Seventhwave*
>
> 608.210.7123 seventhwave.org
>
>
>
>
>
>
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