[Equest-users] Crashing with 3-D

[Bishop, Bill]

Keith,
I've always had the occasional issue with crashing when viewing the 3-D rendering. It usually happens after I have been making a lot of DD edits and then I try to rotate or zoom in 3-D. It has happened enough that I instinctively save the file before switching to 3-D. I used the WABAC machine to share Pasha's comment on the issue:
http://onebuilding.org/archive/equest-users-onebuilding.org/2010-June/028446.html

Regards,
~Bill

William Bishop, PE, BEMP, BEAP, CEM, LEED AP | Pathfinder Engineers & Architects LLP
Senior Energy Engineer

[cid:image004.jpg at 01D17934.3E2DE330]  [cid:image005.jpg at 01D17934.3E2DE330]



134 South Fitzhugh Street                 Rochester, NY 14608

T: (585) 698-1956                        F: (585) 325-6005

bbishop at pathfinder-ea.com<mailto:wbishop at pathfinder-ea.com>             www.pathfinder-ea.com<http://www.pathfinder-ea.com/>

[http://png-5.findicons.com/files/icons/977/rrze/720/globe.png]Carbon Fee and Dividend - simple, effective, and market-based.


From: Equest-users [mailto:equest-users-bounces at lists.onebuilding.org] On Behalf Of Keith Swartz
Sent: Tuesday, March 08, 2016 11:58 AM
To: equest-users at lists.onebuilding.org
Subject: [Equest-users] Crashing with 3-D

My eQUEST crashes when I go to the 3-D view. It goes to the 3-D View tab, but the view of the building doesn't show up, a few seconds later I get a message "Building Energy Simulation Tool has stopped working. A problem caused the program to stop working correctly. Window will close the program and notify you if a solution is available." A few seconds later eQUEST closes.

It happens on files that others can see the 3-D view, so I believe the problem is with my computer, not the file. It happens with all files I get into. It started suddenly a few weeks ago. I re-installed eQUEST. Our IT people will be checking my computer later this week, but I wanted to check with you guys to see if any of you had similar experiences or have possible solutions. One idea is a problem with the graphics card, but all other graphics have been working fine.

Thanks,
Keith Swartz, PE | Senior Energy Engineer
Seventhwave
608.210.7123 seventhwave.org

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