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<p class="MsoNormal"><span style="color:#1F497D">Keith,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">I’ve always had the occasional issue with crashing when viewing the 3-D rendering. It usually happens after I have been making a lot of DD edits and then I try to rotate or zoom in 3-D. It has happened enough
that I instinctively save the file before switching to 3-D. I used the WABAC machine to share Pasha’s comment on the issue:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><a href="http://onebuilding.org/archive/equest-users-onebuilding.org/2010-June/028446.html">http://onebuilding.org/archive/equest-users-onebuilding.org/2010-June/028446.html</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">~Bill<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Franklin Gothic Medium",sans-serif;color:black">William Bishop, PE, BEMP, BEAP, CEM, LEED AP
</span></b><b><span style="font-size:10.0pt;font-family:"Franklin Gothic Medium",sans-serif;color:#006600">|</span></b><b><span style="font-size:10.0pt;font-family:"Franklin Gothic Medium",sans-serif;color:black"> Pathfinder Engineers & Architects LLP<o:p></o:p></span></b></p>
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<p class="MsoNormal" style="line-height:105%"><b><span style="font-size:9.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black">Senior Energy Engineer<o:p></o:p></span></b></p>
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<p class="MsoNormal" style="line-height:105%"><span style="font-size:9.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black"><img border="0" width="70" height="47" id="Picture_x0020_4" src="cid:image004.jpg@01D17934.3E2DE330">
<img border="0" width="57" height="49" id="Picture_x0020_2" src="cid:image005.jpg@01D17934.3E2DE330"><o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:105%"><span style="font-size:9.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#1F497D">134 South Fitzhugh Street</span><span style="font-size:9.0pt;line-height:105%;color:#1F497D">
</span><span style="font-size:9.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#1F497D">Rochester, NY 14608<o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:105%"><b><i><span style="font-size:9.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060">T: (585) 698-1956</span></i></b><b><i><span style="color:#002060">
</span></i></b><span style="color:#1F497D"> </span><span style="font-size:9.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#1F497D">F: (585) 325-6005</span><span style="font-size:9.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:105%"><span style="color:#1F497D"><a href="mailto:wbishop@pathfinder-ea.com"><span style="font-size:9.0pt;line-height:105%;font-family:"Arial",sans-serif;color:blue">bbishop@pathfinder-ea.com</span></a></span><span style="font-size:9.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black">
</span><span style="color:#1F497D"><a href="http://www.pathfinder-ea.com/"><span style="font-size:9.0pt;line-height:105%;font-family:"Arial",sans-serif;color:blue">www.pathfinder-ea.com</span></a><o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-top:3.0pt;line-height:105%"><span style="color:#1F497D"><img border="0" width="42" height="40" id="Picture_x0020_5" src="cid:image006.png@01D17934.3E2DE330" alt="http://png-5.findicons.com/files/icons/977/rrze/720/globe.png"></span><span style="font-size:7.5pt;line-height:105%;color:#00B0F0">Carbon
Fee and Dividend - simple, effective, and market-based.</span><span style="color:#1F497D"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Equest-users [mailto:equest-users-bounces@lists.onebuilding.org]
<b>On Behalf Of </b>Keith Swartz<br>
<b>Sent:</b> Tuesday, March 08, 2016 11:58 AM<br>
<b>To:</b> equest-users@lists.onebuilding.org<br>
<b>Subject:</b> [Equest-users] Crashing with 3-D<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">My eQUEST crashes when I go to the 3-D view. It goes to the 3-D View tab, but the view of the building doesn’t show up, a few seconds later I get a message “Building Energy Simulation
Tool has stopped working. A problem caused the program to stop working correctly. Window will close the program and notify you if a solution is available.” A few seconds later eQUEST closes.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">It happens on files that others can see the 3-D view, so I believe the problem is with my computer, not the file. It happens with all files I get into. It started suddenly a
few weeks ago. I re-installed eQUEST. Our IT people will be checking my computer later this week, but I wanted to check with you guys to see if any of you had similar experiences or have possible solutions. One idea is a problem with the graphics card, but
all other graphics have been working fine.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Thanks,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Keith Swartz, PE
</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:gray">|
</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Senior Energy Engineer<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:110%"><b><span style="font-size:10.0pt;line-height:110%;font-family:"Arial",sans-serif;color:black">Seventhwave</span></b><b><span style="font-size:10.0pt;line-height:110%;font-family:"Arial",sans-serif;color:gray"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="line-height:110%"><span style="font-size:10.0pt;line-height:110%;font-family:"Arial",sans-serif;color:black">608.210.7123 seventhwave.org<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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