[Bldg-sim] HELP WANTED - Building Performance Engineer (Software Technical Support) Atlanta

Lindsay Cowan lindsay.cowan at iesve.com
Wed Aug 22 08:17:42 PDT 2018

The Company

Integrated Environmental Solutions Ltd. develops the Virtual Environment, building simulation software, which enables practitioners from the AEC Industry to design high quality and innovative buildings, while minimizing the impact on the environment.

Atlanta, GA

Job Description

This role will provide technical expertise for Virtual Environment users, supporting the North American team. Providing dedicated face-to-face and web training to software users, assist in answering technical support queries, and liaise with our worldwide software development team. Responsible for creating user guides and material to enhance user understanding.

Tasks and responsibilities include the following:

*        Providing support via telephone and email directly to customers.

*        Assisting users with troubleshooting and diagnosis of model issues.

*        Advising customers on modelling questions, related to software usage and application of industry knowledge.

*        Contributing to quality of assistance provided by the company in the form of Knowledge Base Content, User Guides and other proactive guidance.

*        Working with the Support team to ensure knowledge and skills are shared effectively, involves learning from others as well as providing guidance.

*        Formal training on new software features, products and company services will be provided on an on-going basis.

*        Assisting with QA processes including testing of new software products prior to release to market.

Skills & Qualifications

*        Clear and confident communications skills.

*        Ability and willingness to travel throughout North America (US & Canada).

*        Educated to degree level in a relevant Architecture or Engineering discipline, such as Mechanical Engineering, Architectural Engineering, Building Services Engineering, or Building Physics.

*        Knowledge of HVAC systems is essential. Knowledge of controls and/or modeling of systems is desirable.

*        Experience of using building simulation software or related software tools is desirable (e.g. CAD, energy modeling, loads analysis, daylight modeling, solar modeling, HVAC design tools).

*        Experience with the IES Virtual Environment software will be a distinct advantage, but is not essential.

*        Experience with LEED and ASHRAE Standard 90.1 modeling is desirable.

*        Knowledge of scripting and Python language is desirable.

To Apply
Please send a covering letter and resume to careers at iesve.com<mailto:careers at iesve.com>.

For more information please see our website https://www.iesve.com/careers/current-opportunities/job-detail/Building-Performance-Engineer-Software-Support/7350?modal=1

[cid:image001.png at 01D43A33.A6C5C8F0]<http://www.iesve.com/>

Lindsay Cowan
HR Co-ordinator


  +44 141 945 8500


Integrated Environmental Solutions Limited. Registered in Scotland No. SC151456
Registered Office - Helix Building, West Of Scotland Science Park, Glasgow G20 0SP

Email Disclaimer<http://www.iesve.com/disclaimer.html>

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.onebuilding.org/pipermail/bldg-sim-onebuilding.org/attachments/20180822/79fa9804/attachment.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.png
Type: image/png
Size: 3711 bytes
Desc: image001.png
URL: <http://lists.onebuilding.org/pipermail/bldg-sim-onebuilding.org/attachments/20180822/79fa9804/attachment.png>

More information about the Bldg-sim mailing list