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<p class="MsoNormal"><b>The Company <o:p></o:p></b></p>
<p class="MsoNormal"><b><o:p> </o:p></b></p>
<p class="MsoNormal">Integrated Environmental Solutions Ltd. develops the Virtual Environment, building simulation software, which enables practitioners from the AEC Industry to design high quality and innovative buildings, while minimizing the impact on the
environment.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b>Location<o:p></o:p></b></p>
<p class="MsoNormal">Atlanta, GA<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b>Job Description <o:p></o:p></b></p>
<p class="MsoNormal"><b><o:p> </o:p></b></p>
<p class="MsoNormal">This role will provide technical expertise for Virtual Environment users, supporting the North American team. Providing dedicated face-to-face and web training to software users, assist in answering technical support queries, and liaise
with our worldwide software development team. Responsible for creating user guides and material to enhance user understanding.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Tasks and responsibilities include the following:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoListParagraph" style="text-indent:-18.0pt;mso-list:l1 level1 lfo1"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Providing support via telephone and email directly to customers.<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-18.0pt;mso-list:l1 level1 lfo1"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Assisting users with troubleshooting and diagnosis of model issues.<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-18.0pt;mso-list:l1 level1 lfo1"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Advising customers on modelling questions, related to software usage and application of industry knowledge.<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-18.0pt;mso-list:l1 level1 lfo1"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Contributing to quality of assistance provided by the company in the form of Knowledge Base Content, User Guides and other proactive guidance.<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-18.0pt;mso-list:l1 level1 lfo1"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Working with the Support team to ensure knowledge and skills are shared effectively, involves learning from others as well as providing guidance.<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-18.0pt;mso-list:l1 level1 lfo1"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Formal training on new software features, products and company services will be provided on an on-going basis.<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-18.0pt;mso-list:l1 level1 lfo1"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Assisting with QA processes including testing of new software products prior to release to market.<o:p></o:p></p>
<p class="MsoNormal"><b><o:p> </o:p></b></p>
<p class="MsoNormal"><b>Skills & Qualifications <o:p></o:p></b></p>
<p class="MsoNormal"><b><o:p> </o:p></b></p>
<p class="MsoListParagraph" style="text-indent:-18.0pt;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Clear and confident communications skills.<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-18.0pt;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Ability and willingness to travel throughout North America (US & Canada).<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-18.0pt;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Educated to degree level in a relevant Architecture or Engineering discipline, such as Mechanical Engineering, Architectural Engineering, Building Services Engineering, or Building Physics.<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-18.0pt;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Knowledge of HVAC systems is essential. Knowledge of controls and/or modeling of systems is desirable.<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-18.0pt;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Experience of using building simulation software or related software tools is desirable (e.g. CAD, energy modeling, loads analysis, daylight modeling, solar modeling, HVAC design tools).<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-18.0pt;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Experience with the IES Virtual Environment software will be a distinct advantage, but is not essential.<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-18.0pt;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Experience with LEED and ASHRAE Standard 90.1 modeling is desirable.<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-18.0pt;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Knowledge of scripting and Python language is desirable.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b>To Apply <o:p></o:p></b></p>
<p class="MsoNormal">Please send a covering letter and resume to <a href="mailto:careers@iesve.com">
careers@iesve.com</a>. <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">For more information please see our website <a href="https://www.iesve.com/careers/current-opportunities/job-detail/Building-Performance-Engineer-Software-Support/7350?modal=1">
https://www.iesve.com/careers/current-opportunities/job-detail/Building-Performance-Engineer-Software-Support/7350?modal=1</a>
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><a href="http://www.iesve.com/"><span style="font-size:8.0pt;color:#305C67;mso-fareast-language:EN-GB;text-decoration:none"><img border="0" width="40" height="40" style="width:.4166in;height:.4166in" id="Picture_x0020_2" src="cid:image001.png@01D43A33.A6C5C8F0"></span></a><span style="font-size:8.0pt;color:#305C67;mso-fareast-language:EN-GB"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:13.0pt;color:#305C67;mso-fareast-language:EN-GB">Lindsay Cowan</span></b><span style="font-size:8.0pt;color:#305C67;mso-fareast-language:EN-GB">
<br>
</span><b><span style="font-size:9.0pt;color:#305C67;mso-fareast-language:EN-GB">HR Co-ordinator</span></b><span style="font-size:8.0pt;color:#305C67;mso-fareast-language:EN-GB">
<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:8.0pt;color:#305C67;mso-fareast-language:EN-GB">UK:<o:p></o:p></span></p>
</td>
<td style="padding:0cm 0cm 0cm 0cm">
<p class="MsoNormal"><span style="font-size:8.0pt;color:#305C67;mso-fareast-language:EN-GB"> +44 141 945 8500<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:8.0pt;color:#305C67;mso-fareast-language:EN-GB"><a href="http://www.iesve.com/"><span style="color:#305C67">http://www.iesve.com</span></a>
<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:8.0pt;color:#305C67;mso-fareast-language:EN-GB">Integrated Environmental Solutions Limited. Registered in Scotland No. SC151456<br>
Registered Office - Helix Building, West Of Scotland Science Park, Glasgow G20 0SP<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:8.0pt;color:#305C67;mso-fareast-language:EN-GB"><a href="http://www.iesve.com/disclaimer.html"><span style="color:#305C67">Email Disclaimer</span></a>
<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="mso-fareast-language:EN-GB"><o:p> </o:p></span></p>
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