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<div class="elementToProof"><span style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">Hi Arnat,</span></div>
<div class="elementToProof"><span style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);" class="elementToProof"><br>
</span></div>
<div class="elementToProof"><span style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);" class="elementToProof">To transfer TRNSYS to a new machine, you have to 'return' the licence
on the old machine first: go to <br>
?/About <br>
in the Simulation Studio main menu (on top of the window), then click the big, grey 'Return license' button. Then you can install TRNSY on the new machine (you do not have to uninstall it for that.</span></div>
<div class="elementToProof"><span style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);" class="elementToProof"><br>
</span></div>
<div class="elementToProof"><span style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);" class="elementToProof">If you want to transfer your projects to the new machine, just copy
the directory </span></div>
<div class="elementToProof"><span style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);" class="elementToProof ContentPasted1">\TRNSYS18\MyProjects</span></div>
<div class="elementToProof"><span style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);" class="elementToProof ContentPasted1">from the old to the new machine. </span></div>
<div class="elementToProof"><span style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);" class="elementToProof ContentPasted1"><br>
</span></div>
<div class="elementToProof"><span style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);" class="elementToProof ContentPasted1">As to the TESS libraries, you have to simply install
them on the new machine from the installer provided by your distributor (I guess it is CSTB in your case).</span></div>
<div class="elementToProof"><span style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);" class="elementToProof ContentPasted1"><br>
</span></div>
<div class="elementToProof"><span style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);" class="elementToProof ContentPasted1">Please do not hesitate to contact me directly should
the problem persist (I can only read the mailing-list on my person email due to a mysterious technical problem, and I do not consult it every day).</span></div>
<div class="elementToProof"><span style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);" class="elementToProof ContentPasted1"><br>
</span></div>
<div class="elementToProof"><span style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);" class="elementToProof ContentPasted1">Sincerely,</span></div>
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</span></div>
<div class="elementToProof"><span style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);" class="elementToProof ContentPasted1">Werner<br class="Apple-interchange-newline FluidPluginCopy ContentPasted0">
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<div dir="ltr" class="gmail_attr ContentPasted0">On Mon, Jan 9, 2023 at 8:20 AM Arnat via TRNSYS-users <trnsys-users@lists.onebuilding.org> wrote:<br class="ContentPasted0">
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204, 204, 204);padding-left:1ex">
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<p class="MsoNormal ContentPasted0" style="margin:0px">Dear,<u class="ContentPasted0"></u><u class="ContentPasted0"></u></p>
<p class="MsoNormal ContentPasted0" style="margin:0px"><u class="ContentPasted0"></u> <u class="ContentPasted0"></u></p>
<p class="MsoNormal" style="margin:0px"><span lang="EN-US" class="ContentPasted0">I tried to transfer the TRNSYS license from a machine to another, so I followed the instructions: “return the key (I saw a notification saying that a key has been credited to
my account), then uninstall TRNSYS from the old machine”. However, I was faced with two problems :<u class="ContentPasted0"></u><u class="ContentPasted0"></u></span></p>
<ul type="disc" style="margin-bottom:0cm;margin-top:0cm">
<li class="m_2457624147996794350MsoListParagraph" style="margin:0cm;font-size:11pt;font-family:Calibri, sans-serif">
<span lang="EN-US" class="ContentPasted0">First, I still could not activate TRNSYS on the new machine. When I tried to get the key, the system says that there is no key left.<u class="ContentPasted0"></u><u class="ContentPasted0"></u></span></li><li class="m_2457624147996794350MsoListParagraph" style="margin:0cm;font-size:11pt;font-family:Calibri, sans-serif">
<span lang="EN-US" class="ContentPasted0">Secondly, I lost all projects saved in the MyProjects files (on the old machine as I uninstalled TRNSYS). I tried to recover them but I could not.<u class="ContentPasted0"></u><u class="ContentPasted0"></u></span></li></ul>
<p class="MsoNormal" style="margin:0px"><span lang="EN-US" class="ContentPasted0"><u class="ContentPasted0"></u> <u class="ContentPasted0"></u></span></p>
<p class="MsoNormal" style="margin:0px"><span lang="EN-US" class="ContentPasted0">Since I could not get TRNSYS on the new machine, I decided to reinstall it on the old one in order to keep working, I was able to obtain the activate key on the old machine and
run TRNSYS. Another problem ? I do not have the TESS Library. I am new with TRNSYS and would appreciate any help. I have written to our local distributor for help, but have not heard back.<u class="ContentPasted0"></u><u class="ContentPasted0"></u></span></p>
<p class="MsoNormal" style="margin:0px"><span lang="EN-US" class="ContentPasted0"><u class="ContentPasted0"></u> <u class="ContentPasted0"></u></span></p>
<p class="MsoNormal" style="margin:0px"><span lang="EN-US" class="ContentPasted0">Could anyone tell me how to activate TRNSYS in the new machine ? What could be the problem ?<u class="ContentPasted0"></u><u class="ContentPasted0"></u></span></p>
<p class="MsoNormal" style="margin:0px"><span lang="EN-US" class="ContentPasted0">Does anyone know how to get the TESS Library ? I lost in when I uninstalled TRNSYS the first time.<u class="ContentPasted0"></u><u class="ContentPasted0"></u></span></p>
<p class="MsoNormal" style="margin:0px"><span lang="EN-US" class="ContentPasted0"><u class="ContentPasted0"></u> <u class="ContentPasted0"></u></span></p>
<p class="MsoNormal" style="margin:0px"><span lang="EN-US" class="ContentPasted0">Thank you very much for your help.<u class="ContentPasted0"></u><u class="ContentPasted0"></u></span></p>
<p class="MsoNormal" style="margin:0px"><span lang="EN-US" class="ContentPasted0"><u class="ContentPasted0"></u> <u class="ContentPasted0"></u></span></p>
<p class="MsoNormal" style="margin:0px"><span lang="EN-US" class="ContentPasted0">Best regards,<u class="ContentPasted0"></u><u class="ContentPasted0"></u></span></p>
<p class="MsoNormal" style="margin:0px"><span lang="EN-US" class="ContentPasted0">Arnat<u class="ContentPasted0"></u><u class="ContentPasted0"></u></span></p>
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