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    <p><span lang="EN-US">Biljana,</span></p>
    <p><span lang="EN-US">  I'm glad you mentioned about Trnsys17 and
        18; Trnsys17 is a 32-bit program while Trnsys18 is a 64-bit
        program. The Type1270 dlls that work for one version will not
        work for the other. You can contact the distributor from whom
        you purchased Type1270 and they will be able to get you both a
        32-bit and a 64-bit of the component.</span></p>
    <p><span lang="EN-US">  If after making sure that the versions are
        correct, you are still having trouble please send the project
        that you are trying to run to your distributor and they can help
        debug it. If you aren't sure who to contact, please send me a
        direct message and I can put you in touch with the appropriate
        person.<br>
      </span></p>
    <p><span lang="EN-US">kind regards,</span></p>
    <p><span lang="EN-US"> David</span></p>
    <p><span lang="EN-US"><br>
      </span></p>
    <div class="moz-cite-prefix">On 08/24/2022 07:33, Biljana Vučićević
      via TRNSYS-users wrote:<br>
    </div>
    <blockquote type="cite"
      cite="mid:007301d8b7b5$bac5abf0$305103d0$@vinca.rs">
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        <p class="MsoNormal"><span lang="EN-US">Dear Mr. Bradley,<o:p></o:p></span></p>
        <p class="MsoNormal"><span lang="EN-US">I made my project of a
            house with two floors and an attic which has a PCM layer
            installed on the ceiling between second floor and attic in
            TRNSYS 17. I used a type1270 that we bought a few years ago.
            I have a number of problems I can`t solve.<o:p></o:p></span></p>
        <p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
        <p class="MsoNormal"><span lang="EN-US">- When I use Type1270b
            (built-in component) it reports "fatal error in Trnsys" even
            though the example from the HighRiseWithPCM folder works in
            Trnsys17 that I have installed on my computer.<o:p></o:p></span></p>
        <p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
        <p class="MsoNormal"><span lang="EN-US">- When I use Type1270a
            (custom component), the project can be run in Simulation
            studio, but there seems to be no interaction between the
            building and the PCM layer. The results indicate that the
            temperature of the PCM layer is equal to zero during
            simulation period of one year.<o:p></o:p></span></p>
        <p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
        <p class="MsoNormal"><span lang="EN-US">I connected all
            components as it given in the example HighRiseWithPCM.<o:p></o:p></span></p>
        <p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
        <p class="MsoNormal"><span lang="EN-US">- Also, if I put that
            the PCM melting temperature is lower than the solidification
            temperature, simulation in SIMULATION STUDIO can be started.
            But, if these temperatures are equal or the melting
            temperature is slightly higher than the solidification
            temperature (such as for example for coconut oil), then it
            does not work.<o:p></o:p></span></p>
        <p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
        <p class="MsoNormal"><span lang="EN-US">Please help me find what
            is causing this. I don't know what I did wrong. <o:p></o:p></span></p>
        <p class="MsoNormal"><span lang="EN-US">I point up that we also
            have a license for TRNSYS 18 and that I can install it if
            the version of the program is the cause for some of these
            problems.<o:p></o:p></span></p>
        <p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
        <p class="MsoNormal"><span lang="EN-US">Kind regards,<o:p></o:p></span></p>
        <p class="MsoNormal"><span lang="EN-US">Biljana Vučićević<o:p></o:p></span></p>
        <p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
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              style="font-family:"Times New
              Roman",serif;mso-fareast-language:EN-GB"
              lang="SR-LATN-RS"><o:p> </o:p></span></p>
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        <p class="MsoNormal"><span style="font-family:"Times New
            Roman",serif;mso-fareast-language:EN-GB"
            lang="SR-LATN-RS"><o:p> </o:p></span></p>
        <p class="MsoNormal"><span style="font-family:"Times New
            Roman",serif;mso-fareast-language:EN-GB"
            lang="SR-LATN-RS">Biljana Vučićević, Ph. D. Mech. Eng.<o:p></o:p></span></p>
        <p class="MsoNormal"><span style="font-family:"Times New
            Roman",serif;mso-fareast-language:EN-GB"
            lang="SR-LATN-RS">Associate Research Professor<o:p></o:p></span></p>
        <p class="MsoNormal"><span style="font-family:"Times New
            Roman",serif;mso-fareast-language:EN-GB"
            lang="SR-LATN-RS">VINČA INSTITUTE OF NUCLEAR SCIENCES<o:p></o:p></span></p>
        <p class="MsoNormal"><span style="font-family:"Times New
            Roman",serif;mso-fareast-language:EN-GB"
            lang="SR-LATN-RS">Laboratory for Thermal Engineering and
            Energy<o:p></o:p></span></p>
        <p class="MsoNormal"><span style="font-family:"Times New
            Roman",serif;mso-fareast-language:EN-GB"
            lang="SR-LATN-RS">Phone:    +381 11 3408 352<o:p></o:p></span></p>
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              style="font-family:"Times New
              Roman",serif;mso-fareast-language:EN-GB"
              lang="SR-LATN-RS">E-mail:       <a
                href="mailto:bee@vinca.rs" moz-do-not-send="true"
                class="moz-txt-link-freetext">bee@vinca.rs</a><o:p></o:p></span></p>
          <p class="MsoNormal" style="border:none;padding:0cm"><span
              style="font-family:"Times New
              Roman",serif;mso-fareast-language:EN-GB"
              lang="SR-LATN-RS"><o:p> </o:p></span></p>
        </div>
        <p class="MsoNormal"><span style="font-family:"Times New
            Roman",serif;mso-fareast-language:EN-GB"
            lang="SR-LATN-RS"><o:p> </o:p></span></p>
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      <br>
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      <pre class="moz-quote-pre" wrap="">_______________________________________________
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</pre>
    </blockquote>
    <pre class="moz-signature" cols="72">-- 
***************************
David BRADLEY
Principal
Thermal Energy System Specialists, LLC
3 North Pinckney Street - suite 202
Madison, WI  53703 USA

P:+1.608.274.2577
<a class="moz-txt-link-abbreviated" href="mailto:d.bradley@tess-inc.com">d.bradley@tess-inc.com</a>

<a class="moz-txt-link-freetext" href="http://www.tess-inc.com">http://www.tess-inc.com</a>
<a class="moz-txt-link-freetext" href="http://www.trnsys.com">http://www.trnsys.com</a></pre>
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