<html>
<head>
<meta http-equiv="Content-Type" content="text/html;
charset=windows-1252">
</head>
<body>
<p>Vitor,</p>
<p> I'd suggest you contact your distributor. They can help you
retrieve the license. If you are not sure who to contact, send me
a direct email and I can get you the contact information that you
need.<br>
</p>
<p>kind regard,</p>
<p> David</p>
<p><br>
</p>
<div class="moz-cite-prefix">On 07/16/2020 23:01, Vitor Leite via
TRNSYS-users wrote:<br>
</div>
<blockquote type="cite"
cite="mid:SN4PR0401MB3597FD3876A0716C2CB6AE49C47C0@SN4PR0401MB3597.namprd04.prod.outlook.com">
<meta http-equiv="Content-Type" content="text/html;
charset=windows-1252">
<style type="text/css" style="display:none;"> P {margin-top:0;margin-bottom:0;} </style>
<div style="font-family: Calibri, Helvetica, sans-serif;
font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255,
255, 255);">
Dear All,</div>
<div style="font-family: Calibri, Helvetica, sans-serif;
font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255,
255, 255);">
<br>
</div>
<div style="font-family: Calibri, Helvetica, sans-serif;
font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255,
255, 255);">
One of the computers that I commonly utilized to run TRNSYS
simulations unfortunately stopped functioning and I was
wondering how to retrieve that computer license key, so I can
use it on another computer. </div>
<div style="font-family: Calibri, Helvetica, sans-serif;
font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255,
255, 255);">
<br>
</div>
<div style="font-family: Calibri, Helvetica, sans-serif;
font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255,
255, 255);">
I have access to the TRNSYS installation folder from the broken
computer, since I retrieved the HDD and made it into an external
hard drive, but when double clicking Simulation Studio it asks
for a new activation key (thus I can't click on the "?" and
cancel the license of the old computer).</div>
<div style="font-family: Calibri, Helvetica, sans-serif;
font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255,
255, 255);">
<br>
</div>
<div style="font-family: Calibri, Helvetica, sans-serif;
font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255,
255, 255);">
Is there any way to remove a license key from a computer online?
Or any way to remove it if I have access only to the
installation folder?</div>
<div style="font-family: Calibri, Helvetica, sans-serif;
font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255,
255, 255);">
<br>
</div>
<div style="font-family: Calibri, Helvetica, sans-serif;
font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255,
255, 255);">
Thank you,</div>
<div style="font-family: Calibri, Helvetica, sans-serif;
font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255,
255, 255);">
Vitor L.</div>
<br>
<fieldset class="mimeAttachmentHeader"></fieldset>
<pre class="moz-quote-pre" wrap="">_______________________________________________
TRNSYS-users mailing list
<a class="moz-txt-link-abbreviated" href="mailto:TRNSYS-users@lists.onebuilding.org">TRNSYS-users@lists.onebuilding.org</a>
<a class="moz-txt-link-freetext" href="http://lists.onebuilding.org/listinfo.cgi/trnsys-users-onebuilding.org">http://lists.onebuilding.org/listinfo.cgi/trnsys-users-onebuilding.org</a>
</pre>
</blockquote>
<pre class="moz-signature" cols="72">--
***************************
David BRADLEY
Principal
Thermal Energy Systems Specialists, LLC
3 North Pinckney Street - suite 202
Madison, WI 53703 USA
P:+1.608.274.2577
F:+1.608.278.1475
<a class="moz-txt-link-abbreviated" href="mailto:d.bradley@tess-inc.com">d.bradley@tess-inc.com</a>
<a class="moz-txt-link-freetext" href="http://www.tess-inc.com">http://www.tess-inc.com</a>
<a class="moz-txt-link-freetext" href="http://www.trnsys.com">http://www.trnsys.com</a></pre>
</body>
</html>