<div dir="ltr">Jing Li<div>are you sure that you saved your idf file with trnsys 3d plugin? not saving google sketch up.</div><div>And select the proper template version is for your trnsys version ( trnsys3d/template/american) when google sketch up start. if you are using trnsys 18 select newfiletemplate.idf.<br><div><br></div></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">David BRADLEY via TRNSYS-users <<a href="mailto:trnsys-users@lists.onebuilding.org">trnsys-users@lists.onebuilding.org</a>>, 4 Eyl 2019 Çar, 07:38 tarihinde şunu yazdı:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div bgcolor="#FFFFFF">
<p>Jing LI</p>
<p> I would recommend that you contact your distributor. It may be
that your <a href="http://user.id" target="_blank">user.id</a> file has gotten corrupted. If you aren't sure
who your distributor is, please email me directly and I can help
you find the appropriate contact information. <br>
</p>
<p>kind regards,</p>
<p> David</p>
<p><br>
</p>
<div class="gmail-m_6548859897884887004moz-cite-prefix">On 08/31/2019 13:47, iverson jonh via
TRNSYS-users wrote:<br>
</div>
<blockquote type="cite">
<div dir="ltr">
<div dir="ltr">
<div>Dear Trnsys users,</div>
<div>
<p>I have a problem with loading a 3D Building Project. When
i am trying to<br>
load my file (*.idf) appears a message by TRNBuild "UserID
not correct".<br>
When I click on OK button appears a second message:
"Cannot opet BUI file<br>
for building description needed by this component (given
in External Files<br>
tab). Please open BUI file or cancel (to attach the file
later)".</p>
<p>What is the reason for these messages?</p>
<p>Kind regards,<br>
Jing Li</p>
</div>
<div><br>
</div>
</div>
</div>
<br>
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<pre class="gmail-m_6548859897884887004moz-signature" cols="72">--
***************************
David BRADLEY
Principal
Thermal Energy Systems Specialists, LLC
3 North Pinckney Street - suite 202
Madison, WI 53703 USA
P:+1.608.274.2577
F:+1.608.278.1475
<a class="gmail-m_6548859897884887004moz-txt-link-abbreviated" href="mailto:d.bradley@tess-inc.com" target="_blank">d.bradley@tess-inc.com</a>
<a class="gmail-m_6548859897884887004moz-txt-link-freetext" href="http://www.tess-inc.com" target="_blank">http://www.tess-inc.com</a>
<a class="gmail-m_6548859897884887004moz-txt-link-freetext" href="http://www.trnsys.com" target="_blank">http://www.trnsys.com</a></pre>
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