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    <p>Jing LI</p>
    <p> I would recommend that you contact your distributor. It may be
      that your user.id file has gotten corrupted. If you aren't sure
      who your distributor is, please email me directly and I can help
      you find the appropriate contact information. <br>
    </p>
    <p>kind regards,</p>
    <p> David</p>
    <p><br>
    </p>
    <div class="moz-cite-prefix">On 08/31/2019 13:47, iverson jonh via
      TRNSYS-users wrote:<br>
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cite="mid:CAMtbiT90nd6DWzXQooP9=8ViybnQ+3mxJ0AWTt9=HLjyXKeyrw@mail.gmail.com">
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          <div>Dear Trnsys users,</div>
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            <p>I have a problem with loading a 3D Building Project. When
              i am trying to<br>
              load my file (*.idf) appears a message by TRNBuild "UserID
              not correct".<br>
              When I click on OK button appears a second message:
              "Cannot opet BUI file<br>
              for building description needed by this component (given
              in External Files<br>
              tab). Please open BUI file or cancel (to attach the file
              later)".</p>
            <p>What is the reason for these messages?</p>
            <p>Kind regards,<br>
               Jing Li</p>
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      <pre class="moz-quote-pre" wrap="">_______________________________________________
TRNSYS-users mailing list
<a class="moz-txt-link-abbreviated" href="mailto:TRNSYS-users@lists.onebuilding.org">TRNSYS-users@lists.onebuilding.org</a>
<a class="moz-txt-link-freetext" href="http://lists.onebuilding.org/listinfo.cgi/trnsys-users-onebuilding.org">http://lists.onebuilding.org/listinfo.cgi/trnsys-users-onebuilding.org</a>
</pre>
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    <pre class="moz-signature" cols="72">-- 
***************************
David BRADLEY
Principal
Thermal Energy Systems Specialists, LLC
3 North Pinckney Street - suite 202
Madison, WI  53703 USA

P:+1.608.274.2577
F:+1.608.278.1475
<a class="moz-txt-link-abbreviated" href="mailto:d.bradley@tess-inc.com">d.bradley@tess-inc.com</a>

<a class="moz-txt-link-freetext" href="http://www.tess-inc.com">http://www.tess-inc.com</a>
<a class="moz-txt-link-freetext" href="http://www.trnsys.com">http://www.trnsys.com</a></pre>
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