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<p>Ravinda,</p>
<p> You'll need to contact your distributor for assistance in this
case. If you aren't sure who to contact, please open your
user17.id file with a text editor and email me the contents of the
file. I can point you in the right direction. Please email the
information only to me and do not copy the entire Trnsys user
list.</p>
<p>kind regards,</p>
<p> David</p>
<p><br>
</p>
<br>
<div class="moz-cite-prefix">On 08/13/2018 06:13, v ravindra via
TRNSYS-users wrote:<br>
</div>
<blockquote type="cite"
cite="mid:CADb1Z3KjcFd0RhtqHZYTiERD2DJaJzUmSjf3c8WKQ1XfJ6o61g@mail.gmail.com">
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<div dir="ltr">Sir,
<div>We are using a licensed version of Trnsys 17 (Educational
license version) having 10 user license. Now all the 10
licenses have been used. We are unable to track the active
users among the 10 licenses. Is there any procedure for
reclaiming those old unused licenses or else reclaiming back
all the 10 licenses. </div>
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data-smartmail="gmail_signature">
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<div dir="ltr">V.Ravindra<br>
IIT Kharagpur<br>
<br>
<br>
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<pre wrap="">_______________________________________________
TRNSYS-users mailing list
<a class="moz-txt-link-abbreviated" href="mailto:TRNSYS-users@lists.onebuilding.org">TRNSYS-users@lists.onebuilding.org</a>
<a class="moz-txt-link-freetext" href="http://lists.onebuilding.org/listinfo.cgi/trnsys-users-onebuilding.org">http://lists.onebuilding.org/listinfo.cgi/trnsys-users-onebuilding.org</a>
</pre>
</blockquote>
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<pre class="moz-signature" cols="72">--
***************************
David BRADLEY
Principal
Thermal Energy Systems Specialists, LLC
3 North Pinckney Street - suite 202
Madison, WI 53703 USA
P:+1.608.274.2577
F:+1.608.278.1475
<a class="moz-txt-link-abbreviated" href="mailto:d.bradley@tess-inc.com">d.bradley@tess-inc.com</a>
<a class="moz-txt-link-freetext" href="http://www.tess-inc.com">http://www.tess-inc.com</a>
<a class="moz-txt-link-freetext" href="http://www.trnsys.com">http://www.trnsys.com</a></pre>
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