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    <p>Jalomi and Van Long,</p>
    <p>  These problems are usually configurational and are nearly
      impossible to diagnose remotely. You'll need to do some playing
      around with administrator rights and you'll need to make sure that
      you don't have Trnsys installed somewhere restricted (such as in
      the .\Program Files\ directory.</p>
    <p>  Some hints that other users have found helpful are as follows:
      Make sure that you are using Python3, that your Python version
      (32-bit or 64-bit) matches your TRNSYS version, that Python is in
      the Windows path and that only Python3 is referenced in the
      Windows path (in case you have more than one Python version
      running.</p>
    <p>kind regards,</p>
    <p> David</p>
    <p><br>
    </p>
    <p><br>
    </p>
    <br>
    <div class="moz-cite-prefix">On 05/04/2018 03:55, Jalomi Maayan via
      TRNSYS-users wrote:<br>
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        <pre><span lang="SV">Dear </span><span style="color:black">Van Long LE,<o:p></o:p></span></pre>
        <pre><span style="color:black"><o:p> </o:p></span></pre>
        <pre><span style="color:black">I am experiencing the same problem and was wondering if you had found a way to resolve it?<o:p></o:p></span></pre>
        <pre><span style="color:black"><o:p> </o:p></span></pre>
        <pre><span style="color:black">Any tip would be greatly appreciated!<o:p></o:p></span></pre>
        <pre><span style="color:black"><o:p> </o:p></span></pre>
        <pre><span style="color:black">Kind regards,<o:p></o:p></span></pre>
        <pre><span style="color:black"><o:p> </o:p></span></pre>
        <pre><span style="color:black">Jalomi Maayan Tardif<o:p></o:p></span></pre>
        <div>
          <div>
            <p class="MsoNormal" style="background:white"><i><span
style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#444444">EIT
                  InnoEnergy Master School</span></i><span
style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#222222"><o:p></o:p></span></p>
          </div>
          <div>
            <p class="MsoNormal" style="background:white"><i><span
style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#444444">MSc.
                  SELECT, Environomical Pathways for Sustainable Energy
                  Systems</span></i><span
style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#222222"><o:p></o:p></span></p>
          </div>
          <div>
            <p class="MsoNormal" style="background:white"><i><span
style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#444444">UPC, Universitat
                  Politècnica de Catalunya</span></i><span
style="font-size:9.5pt;font-family:"Helvetica",sans-serif;color:#222222"><o:p></o:p></span></p>
          </div>
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        <p class="MsoNormal"><o:p> </o:p></p>
        <p class="MsoNormal">Skickades från <a
            href="https://go.microsoft.com/fwlink/?LinkId=550986"
            moz-do-not-send="true">E-post</a> för Windows 10</p>
        <p class="MsoNormal"><o:p> </o:p></p>
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      <pre wrap="">_______________________________________________
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</pre>
    </blockquote>
    <br>
    <pre class="moz-signature" cols="72">-- 
***************************
David BRADLEY
Principal
Thermal Energy Systems Specialists, LLC
22 North Carroll Street - suite 370
Madison, WI  53703 USA

P:+1.608.274.2577
F:+1.608.278.1475
<a class="moz-txt-link-abbreviated" href="mailto:d.bradley@tess-inc.com">d.bradley@tess-inc.com</a>

<a class="moz-txt-link-freetext" href="http://www.tess-inc.com">http://www.tess-inc.com</a>
<a class="moz-txt-link-freetext" href="http://www.trnsys.com">http://www.trnsys.com</a></pre>
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