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    <p>Alvaro,</p>
    <p>  It is hard to know what might be happening. The behavior that
      you describe is certainly not "normal"</p>
    <p>  The reason the other versions of SketchUp do not work is that
      you need to make sure that the Trnsys3d plugin installer matches
      your version of SketchUp. If you need a plugin installer for a
      different version of SketchUp please contact your TRNSYS
      distributor.</p>
    <p>  I do not know if this will solve the problem but the two most
      important things to remember about Trnsys3d are as follows:</p>
    <p>  1. When you draw items in the plugin make certain that you have
      a thermal zone selected and activated. You can tell a zone is
      active because the color of the other zones will look faded and
      there will be a dotted box showing the extents of the active zone.</p>
    <p>  3. when you save, make sure that you use the plugin's "save"
      tool and not SketchUp's save. <br>
    </p>
    <p>kind regards,</p>
    <p> David</p>
    <p><br>
    </p>
    <br>
    <div class="moz-cite-prefix">On 12/01/2017 09:13, alvaro guillermo
      valenzuela via TRNSYS-users wrote:<br>
    </div>
    <blockquote type="cite"
cite="mid:CANsp16=e8wHbEKKxG6R+xk7O2+b8Ke6_Ez4hypuj2Uiqv==u4w@mail.gmail.com">
      <div dir="ltr">
        <p class="gmail-MsoNormal"
          style="margin-bottom:0.0001pt;line-height:normal"><span
style="font-size:12pt;font-family:Arial,sans-serif;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial"
            lang="EN-US">Hello, I have a problem with
            the tool of TRNSYS in Sketchup  every time when i close a
            project and
            later i open it again the program shows a lot of new thermal
            zones and with
            different names and  also disappear some walls. what i can
            do ?. I use TRNSYS
            17 and Sketchup 2014 because the others version doesn’t
             work. </span><span
            style="font-size:12pt;font-family:"Times New
            Roman",serif" lang="EN-US"><span></span></span></p>
        <span style="font-family:Arial,sans-serif;font-size:12pt"> </span>
        <div><br>
        </div>
        <div><span style="font-size:12.8px">King regards</span></div>
        <div><br>
        </div>
        <div><span style="font-size:12.8px"></span>-- <br>
          <div class="gmail_signature">
            <div dir="ltr"><b>Alvaro Valenzuela Escalona</b>
              <div>Estudiante Ingeniería civil Mecánica</div>
              <div><span style="color:rgb(102,102,102);font-size:13px">Universidad
                  Técnica Federico Santa María</span><br>
              </div>
              <div>+56-989221038 </div>
              <div><br>
                <br>
              </div>
            </div>
          </div>
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      <pre wrap="">_______________________________________________
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</pre>
    </blockquote>
    <br>
    <pre class="moz-signature" cols="72">-- 
***************************
David BRADLEY
Principal
Thermal Energy Systems Specialists, LLC
22 North Carroll Street - suite 370
Madison, WI  53703 USA

P:+1.608.274.2577
F:+1.608.278.1475
<a class="moz-txt-link-abbreviated" href="mailto:d.bradley@tess-inc.com">d.bradley@tess-inc.com</a>

<a class="moz-txt-link-freetext" href="http://www.tess-inc.com">http://www.tess-inc.com</a>
<a class="moz-txt-link-freetext" href="http://www.trnsys.com">http://www.trnsys.com</a></pre>
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