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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Dear Patrycja,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">sounds like your TRNSYS installation is not activated properly. Please follow the instructions in the attached file.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">You need to use the file
<i>user17.id,</i> which has been sent to you by your TRNSYS distributor.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Best regards<br>
Jakob<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:black">_________________________________________________________________________________________________<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:black">Jakob Merk<o:p></o:p></span></i></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:black">TRNSYS Software Team<o:p></o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:black"><br>
</span></i><b><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:black">Transsolar Energietechnik GmbH<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:black">Curiestraße 2<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:black">70563 Stuttgart<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:black">Fax: +49 711 67976-11<br>
Email: </span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><a href="mailto:hotline@transsolar.com"><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#0563C1">hotline@transsolar.com</span></a></span><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:black">Web: </span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><a href="http://www.trnsys.de/"><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:blue">www.trnsys.de</span></a></span><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:black">
</span><span style="font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">Von:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> TRNSYS-users [mailto:trnsys-users-bounces@lists.onebuilding.org]
<b>Im Auftrag von </b>Patrycja Switek<br>
<b>Gesendet:</b> Dienstag, 29. März 2016 14:30<br>
<b>An:</b> trnsys-users@lists.onebuilding.org<br>
<b>Betreff:</b> [TRNSYS-users] "UserID not correct"<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Dear Trnsys users,<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">I have a problem with loading a 3D Building Project. When i am trying to load my file (*.idf) appears a message by TRNBuild "UserID not correct". When I click on OK button appears a second message: "Cannot opet BUI file for building description
needed by this component (given in External Files tab). Please open BUI file or cancel (to attach the file later)"<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">I tried launching the Studio (..\trnsys17\Studio\Exe\Studio.exe) by right clicking on it and then selecting "run as administrator". Unfortunately, it did not help. Also i tried launch TRNBuild directly from ..\Trnsys17\Building\TRNBuild.exe.
but it does not work.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">What is the reason for these messages?<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Kind regards,<o:p></o:p></p>
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<p class="MsoNormal">Patrycja Mazurkiewicz<o:p></o:p></p>
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