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</o:shapelayout></xml><![endif]--></head><body lang=FR link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span lang=EN-US>Dear TRNSYS users,<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>Since we began to use TRNSYS 17 in our company (about 1 year ago), we have a little but annoying problem when using it with plotters: when closing the plotter (by answering Yes to the question: “exit online plotter?” or by closing the window, image ‘sans titre1.bmp’ enclosed), three error messages appears sequentially:<o:p></o:p></span></p><p class=MsoListParagraph style='text-indent:-18.0pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='mso-list:Ignore'>-<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>I/O error 103 (image ‘sans titre2.bmp’)<o:p></o:p></p><p class=MsoListParagraph style='text-indent:-18.0pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span lang=EN-US><span style='mso-list:Ignore'>-<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span lang=EN-US>An error message saying something like: the instruction xxx tried to access an address xxx. The memory cannot be “read” (in French on our computers, image ‘sans titre3.bmp). <o:p></o:p></span></p><p class=MsoListParagraph style='text-indent:-18.0pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span lang=EN-US><span style='mso-list:Ignore'>-<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span lang=EN-US>A last error message : “ExceptionEAccessViolation in Module TRNExe.exe at xxxx. Access violation at address xxx in module ‘TRNExe.exe’. read of address xxx” (‘sans titre 4.bmp’).<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>After that, the TRNExe Icon disappears from the desk bar, but a process TRNExe.exe is still running (we can see it when accessing the task manager, ‘sans titre5.bmp’). <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>A consequent problem is that when we launch several times a simulation, we cannot any more call TRNExe without manually stopping all the TRNExe processes in the task manager.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>These message errors appear on all the computers of our company, working in a window XP environment. We are not logged in as administrator, if it can be of any interest.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>Does anyone have experienced the same kind of problems?<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>Thank you for your help!<o:p></o:p></span></p><div><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto'><b><span lang=EN-US style='font-size:10.0pt;font-family:"Arial","sans-serif";color:gray'>Marcello CACIOLO</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Arial","sans-serif";color:gray'><br>Responsable Outils et Méthodes d'Analyse Energétique <br>___________________________________________________ <br><br></span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:gray'><img width=176 height=59 id="Image_x0020_1" src="cid:image001.jpg@01CD0836.D3944C20" alt="logo AximaSeitha"></span><span lang=EN-US style='font-size:10.0pt;font-family:"Arial","sans-serif";color:gray'><br><b><br></b></span><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:gray'>Cellule Efficacité Energétique</span></b><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:gray'><o:p></o:p></span></b></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:gray'>Direction Commerciale</span><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:gray'> <br></span></b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:gray'>46 Boulevard de la Prairie au Duc BP 40119<br>44000 Nantes Cédex 2<br>Tel. 02 40 41 06 57</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:gray'><br>mail: <a href="marcello.caciolo@aximaseitha-gdfsuez.com">marcello.caciolo@aximaseitha-gdfsuez.com</a><o:p></o:p></span></p><p class=MsoNormal><u><span style='font-size:12.0pt;font-family:"Arial","sans-serif";color:blue'><br></span></u><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:gray'><a href="www.aximaseitha-gdfsuez.com">www.aximaseitha-gdfsuez.com</a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p></div><p class=MsoNormal><span style='font-family:Webdings;color:#339966'>P</span><span style='font-size:10.0pt;font-family:Webdings;color:#339966'> </span><b><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:#339966'>Pensez à l'environnement avant d'imprimer ce message</span></b><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>