<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 14 (filtered medium)"><style><!--
/* Font Definitions */
@font-face
{font-family:PMingLiU;
panose-1:2 2 5 0 0 0 0 0 0 0;}
@font-face
{font-family:PMingLiU;
panose-1:2 2 5 0 0 0 0 0 0 0;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:"\@PMingLiU";
panose-1:2 2 5 0 0 0 0 0 0 0;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0cm;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri","sans-serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
span.EmailStyle17
{mso-style-type:personal-compose;
font-family:"Calibri","sans-serif";
color:windowtext;}
.MsoChpDefault
{mso-style-type:export-only;
font-family:"Calibri","sans-serif";}
@page WordSection1
{size:612.0pt 792.0pt;
margin:70.85pt 70.85pt 70.85pt 70.85pt;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]--></head><body lang=FR link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>Dear all,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span lang=EN-US>After installing SketchUpPro8 and the Trnsys3D plug-in, I created a simple 4 zone building. Some time after starting, I got automatically a Save window requesting the file name with extension .idf. I entered a file name, but the file does not save and an error window appear saying:<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal style='margin-left:35.4pt'><span lang=EN-US>Sorry...the plugin has encountered an error. This error may cause unpredictable behavior in the plugin--continue this session with caution! It would probably be a good idea to exit SketchUp and start again.<o:p></o:p></span></p><p class=MsoNormal style='margin-left:35.4pt'><span lang=EN-US>For help, please contact the TRNSYS newsgroup by https://www-old.cae.wisc.edu/mailman/listinfo/trnsys-users .<o:p></o:p></span></p><p class=MsoNormal style='margin-left:35.4pt'><span lang=EN-US> When reporting a bug, please include the error message and backtrace below (scroll down):<o:p></o:p></span></p><p class=MsoNormal style='margin-left:35.4pt'><span lang=EN-US>ERROR:<o:p></o:p></span></p><p class=MsoNormal style='margin-left:35.4pt'><span lang=EN-US>NameError<o:p></o:p></span></p><p class=MsoNormal style='margin-left:35.4pt'><span lang=EN-US>wrong constant name jectInfoInterface<o:p></o:p></span></p><p class=MsoNormal style='margin-left:35.4pt'><span lang=EN-US>BACKTRACE:<o:p></o:p></span></p><p class=MsoNormal style='margin-left:35.4pt'><span lang=EN-US>C:/Users/Workstation/Documents/SUNREASON/Logiciels/SketchUpPro8/Plugins/Trnsys3d/lib/DialogManager.rb:31:in `const_get'<o:p></o:p></span></p><p class=MsoNormal style='margin-left:35.4pt'><span lang=EN-US>C:/Users/Workstation/Documents/SUNREASON/Logiciels/SketchUpPro8/Plugins/Trnsys3d/lib/DialogManager.rb:31:in `restore_state'<o:p></o:p></span></p><p class=MsoNormal style='margin-left:35.4pt'>C:/Users/Workstation/Documents/SUNREASON/Logiciels/SketchUpPro8/Plugins/Trnsys3d/lib/AsynchProc.rb:17:in `initialize'<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span lang=EN-US>Then I saved my .skp file and exit software. I restarted SketchUp, but could not solve the issue. On my portable computer, I even got stuck with a frozen software that I could leave only by forcing the application closure.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>When trying to save the .idf file, I noticed that no extension appeared in the extensions list when scrolling down. This may help you.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>I will really appreciate your support, since I cannot use Trnsys 3D at all so far.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>Regards,<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Vincent<o:p></o:p></span></p></div></body></html>