[TRNSYS-users] TRNSYS broken computer license

[David BRADLEY]

Vitor,

   I'd suggest you contact your distributor. They can help you retrieve 
the license. If you are not sure who to contact, send me a direct email 
and I can get you the contact information that you need.

kind regard,

  David


On 07/16/2020 23:01, Vitor Leite via TRNSYS-users wrote:
> Dear All,
>
> One of the computers that I commonly utilized to run TRNSYS 
> simulations unfortunately stopped functioning and I was wondering how 
> to retrieve that computer license key, so I can use it on another 
> computer.
>
> I have access to the TRNSYS installation folder from the broken 
> computer, since I retrieved the HDD and made it into an external hard 
> drive, but when double clicking Simulation Studio it asks for a new 
> activation key (thus I can't click on the "?" and cancel the license 
> of the old computer).
>
> Is there any way to remove a license key from a computer online? Or 
> any way to remove it if I have access only to the installation folder?
>
> Thank you,
> Vitor L.
>
> _______________________________________________
> TRNSYS-users mailing list
> TRNSYS-users at lists.onebuilding.org
> http://lists.onebuilding.org/listinfo.cgi/trnsys-users-onebuilding.org

-- 
***************************
David BRADLEY
Principal
Thermal Energy Systems Specialists, LLC
3 North Pinckney Street - suite 202
Madison, WI  53703 USA

P:+1.608.274.2577
F:+1.608.278.1475
d.bradley at tess-inc.com

http://www.tess-inc.com
http://www.trnsys.com

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