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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><b><span style='color:#44546A'>Hello Vishal,<o:p></o:p></span></b></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>We should organize a web meeting so that we can look into your installation. It appears that something went wrong when Simergy was installed.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Are you able to meet on Monday at 15:00 UTC ? That is 08:00 for us and 20:30 IST<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Please let us know.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Regards,<o:p></o:p></span></p><p class=MsoNormal><b><span style='color:#1F497D'>Simergy Beta Test Program<o:p></o:p></span></b></p><p class=MsoNormal><span style='color:#1F497D'><a href="mailto:SimergyBetaProgram@DigitalAlchemyPro.com">SimergyBetaProgram@DigitalAlchemyPro.com</a><o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><a href="http://www.DigitalAlchemyPro.com">www.DigitalAlchemyPro.com</a><o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b>From:</b> Simergy-users [mailto:simergy-users-bounces@lists.onebuilding.org] <b>On Behalf Of </b>Vishal Jain | MAHY KHOORY<br><b>Sent:</b> Tuesday, March 29, 2016 9:10 PM<br><b>To:</b> simergy-users@lists.onebuilding.org<br><b>Subject:</b> [Simergy-users] Error - While Getting Started<o:p></o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-family:"Times New Roman",serif'>Dear Simergy Users,<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman",serif'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman",serif'>We have downloaded the latest “<b>Simergy version 1.9</b>” from “<b><a href="https://simergy.lbl.gov/index.html">https://simergy.lbl.gov/index.html</a></b>” and installed the same to use it for Energy modeling purpose. <o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman",serif'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman",serif'>While starting the tool, we are able to open the sample model but afterwards it won’t allowing us to edit us building details OR anything else. <o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman",serif'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman",serif'>We are getting a error message continuously (attached the error snapshot for your reference).<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman",serif'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman",serif'>Kindly provide your valuable feedback so that we can further use this tool for our modeling projects.<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman",serif'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman",serif'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman",serif'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman",serif'>Best Regards,<o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Times New Roman",serif'>Vishal Jain</span></b><o:p></o:p></p><p class=MsoNormal><span style='font-family:"Times New Roman",serif'>Sustainability Engineer</span><o:p></o:p></p><p class=MsoNormal><span style='font-family:"Times New Roman",serif'> </span><o:p></o:p></p><p class=MsoNormal><span style='font-family:"Times New Roman",serif'>Creative Solutions</span><o:p></o:p></p><p class=MsoNormal><span style='font-family:"Times New Roman",serif'>M.A.H.Y. Khoory</span><o:p></o:p></p><p class=MsoNormal><span style='font-family:"Times New Roman",serif'>Tel: +971 4 606 7300 – Direct – 327</span><o:p></o:p></p><p class=MsoNormal><span style='font-family:"Times New Roman",serif'>Email:vishal@mahykhoory.com</span><o:p></o:p></p><p class=MsoNormal><span style='font-family:"Times New Roman",serif'><a href="http://www.mahykhoory.com/">www.mahykhoory.com</a></span><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>