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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Roberto,<o:p></o:p></span></b></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>You are right that we are about to release a new version. Please send us your IDF file so that we can see if we can reproduce the problem with it.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Regards,<o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Simergy Support<o:p></o:p></span></b></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><a href="mailto:Support@DigitalAlchemyPro.com">Support@DigitalAlchemyPro.com</a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><a href="http://www.digitalalchemypro.com/">www.DigitalAlchemyPro.com</a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Simergy-users [mailto:simergy-users-bounces@lists.onebuilding.org] <b>On Behalf Of </b>Roberto Covi<br><b>Sent:</b> Thursday, July 16, 2015 3:11 AM<br><b>To:</b> SimergyBetaProgram@digitalalchemypro.com<br><b>Cc:</b> simergy-users@lists.onebuilding.org<br><b>Subject:</b> Re: [Simergy-users] IFC import crashes<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>Hi Richard,<o:p></o:p></p></div><div><p class=MsoNormal>while waiting for the bug fix of version 1.6, I tried to import some IDF files, but I always get the same error, as you can see in the screenshot attached. Not even the sample IDF files work.<o:p></o:p></p></div><div><p class=MsoNormal>Are you guys about to release the bug fix?<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Roberto<o:p></o:p></p></div><p class=MsoNormal><br><img border=0 width=2170 height=548 id="_x0000_i1025" src="cid:image001.png@01D0BFAC.0A678160"><o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p></div><p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p><div><p>On Tue, Jul 7, 2015 at 4:00 PM, Simergy Beta Program <<a href="mailto:SimergyBetaProgram@digitalalchemypro.com" target="_blank">SimergyBetaProgram@digitalalchemypro.com</a>> wrote:<o:p></o:p></p><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in'><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Roberto</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>,<o:p></o:p></span></p><p><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'> <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>I am very sorry to report that we have confirmed this as being a regression. We had fixed it in the 1.5.2 release, but we had a regression in IFC import since then. This will be resolved and a new version posted within the next week.<o:p></o:p></span></p><p><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'> <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Thank you for using Simergy – and for reporting this issue.<o:p></o:p></span></p><p><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'> <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Regards,<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Simergy Beta Test Program<o:p></o:p></span></b></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><a href="mailto:SimergyBetaProgram@DigitalAlchemyPro.com">SimergyBetaProgram@DigitalAlchemyPro.com</a><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><a href="http://www.DigitalAlchemyPro.com">www.DigitalAlchemyPro.com</a><o:p></o:p></span></p><p><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'> <o:p></o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Simergy-users [<a href="mailto:simergy-users-bounces@lists.onebuilding.org">mailto:simergy-users-bounces@lists.onebuilding.org</a>] <b>On Behalf Of </b>Roberto Covi<br><b>Sent:</b> Tuesday, July 7, 2015 2:48 AM<br><b>To:</b> <a href="mailto:SimergyBetaProgram@digitalalchemypro.com">SimergyBetaProgram@digitalalchemypro.com</a><br><b>Cc:</b> <a href="mailto:simergy-users@lists.onebuilding.org">simergy-users@lists.onebuilding.org</a><br><b>Subject:</b> Re: [Simergy-users] IFC import crashes<o:p></o:p></span></p></div></div><p> <o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hello Richard,<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I downloaded the 1.6 version of Simergy, but the crashes still happen when I try to import an IFC. Even withe example IFC you provide in the Sample folder of Simergy the same crashes still happen. I attach the screenshot…<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I tried to install Simergy on another computer (Windows 8.1 plain installation) but the problem keep occurring.<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Let me know if I can do anything to get it solved!<o:p></o:p></p></div><div><p> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Thank you very much,<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Roberto<o:p></o:p></p></div><p> <o:p></o:p></p><div id=orc-email-signature><div><div><p> <o:p></o:p></p></div></div></div><p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'><br>On venerdì, mag 15, 2015 at 4:06 PM, Simergy Beta Program <<a href="mailto:simergybetaprogram@digitalalchemypro.com">simergybetaprogram@digitalalchemypro.com</a>>, wrote:<o:p></o:p></p><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Roberto</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>,</span><o:p></o:p></p><p> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>I am pretty sure this has already been fixed. We will be doing a v1.5.1 release to get that fix to you. We will notify you about the timing on that soon.</span><o:p></o:p></p><p> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Regards,</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Simergy Beta Test Program</span></b><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><a href="mailto:SimergyBetaProgram@DigitalAlchemyPro.com">SimergyBetaProgram@DigitalAlchemyPro.com</a></span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><a href="http://www.DigitalAlchemyPro.com">www.DigitalAlchemyPro.com</a></span><o:p></o:p></p><p> <o:p></o:p></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Simergy-users [<a href="mailto:simergy-users-bounces@lists.onebuilding.org">mailto:simergy-users-bounces@lists.onebuilding.org</a>] <b>On Behalf Of </b>Roberto Covi<br><b>Sent:</b> Friday, May 15, 2015 2:23 AM<br><b>To:</b> <a href="mailto:simergy-users@lists.onebuilding.org">simergy-users@lists.onebuilding.org</a><br><b>Subject:</b> [Simergy-users] IFC import crashes</span><o:p></o:p></p></div></div><p> <o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hello,<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>has anyone tried to import an IFC with Simergy v1.5? Everytime I try it just crashes… It used to word fine withe the previous version! It crashes even with the the IFC samples in the Simergy folder…<o:p></o:p></p></div><div><p> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Roberto<o:p></o:p></p></div><div><p> <o:p></o:p></p></div></div></blockquote></div></div></blockquote></div><p class=MsoNormal><o:p> </o:p></p></div></body></html>