<div dir="ltr"><div>I am having the same issue! No fix yet. Please share if anyone does.</div><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div><br></div><div dir="ltr"><span style="font-size:12.8px;font-family:Verdana,sans-serif;color:rgb(102,102,102)"><b>Christina LaPerle (she/her)</b> PE, BEMP, </span><font color="#666666" face="Verdana, sans-serif"><span style="font-size:12.8px">CPHC</span></font><span style="color:rgb(102,102,102);font-family:Verdana,sans-serif;font-size:9.5pt;vertical-align:super">®</span><font color="#666666" face="Verdana, sans-serif"><span style="font-size:12.8px">, </span></font><span style="color:rgb(102,102,102);font-family:Verdana,sans-serif;font-size:12.8px">CEM, CBCP</span></div><div dir="ltr"><span style="font-size:12.8px;font-family:Verdana,sans-serif;color:rgb(102,102,102)">Principal Engineer<br>________________<br></span><img src="cid:286012b78f6945a_0.1" alt="image.png"><span style="font-size:7.5pt;font-family:Arial,sans-serif;color:rgb(102,102,102)"><br></span></div><div dir="ltr"><span style="font-size:7.5pt;font-family:Verdana,sans-serif;color:rgb(102,102,102)">Phone </span><span style="font-size:7.5pt;font-family:Helvetica,sans-serif;color:rgb(102,102,102);background-image:initial;background-repeat:initial"><font color="#1155cc">860.266.6220</font> </span><span style="font-size:12.8px;font-family:Verdana,sans-serif;color:rgb(102,102,102)"><br></span></div><div dir="ltr"><span style="font-size:7.5pt;font-family:Helvetica,sans-serif;color:rgb(102,102,102);background-image:initial;background-repeat:initial"><span style="color:rgb(106,168,79);font-family:Arial,Helvetica,sans-serif;font-size:x-small;text-align:justify">We are always looking for motivated professionals to join our team. See our career options </span><a href="https://karpmanconsulting.net/available-careers" target="_blank">here</a><span style="color:rgb(106,168,79);font-family:Arial,Helvetica,sans-serif;font-size:x-small;text-align:justify">!</span></span></div><div dir="ltr"><span style="font-size:7.5pt;font-family:Helvetica,sans-serif;color:rgb(102,102,102);background-image:initial;background-repeat:initial"><i style="color:rgb(34,34,34);font-family:Arial,Helvetica,sans-serif;font-size:small"><span style="font-size:10pt;color:red">PTO Alert: </span></i><i style="color:rgb(34,34,34);font-family:Arial,Helvetica,sans-serif;font-size:small"><span style="font-size:9pt;color:red"> Out after 12/19/2025 and back 1/2/2025</span></i><span style="color:rgb(106,168,79);font-family:Arial,Helvetica,sans-serif;font-size:x-small;text-align:justify"></span></span></div></div></div></div></div></div><br></div><br><div class="gmail_quote gmail_quote_container"><div dir="ltr" class="gmail_attr">On Wed, Dec 17, 2025 at 11:21 AM Melissa Crowe via Equest-users <<a href="mailto:equest-users@lists.onebuilding.org">equest-users@lists.onebuilding.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div class="msg-2706687492624623546">





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<p class="m_-2706687492624623546MsoPlainText">Hi All<u></u><u></u></p>
<p class="m_-2706687492624623546MsoPlainText"><u></u> <u></u></p>
<p class="m_-2706687492624623546MsoPlainText">I am having issues with eQuest I haven’t seen in all of my 15 years of eQuest.
<u></u><u></u></p>
<p class="m_-2706687492624623546MsoPlainText"><u></u> <u></u></p>
<p class="m_-2706687492624623546MsoPlainText">After the first time it happened I uninstalled, reinstalled and it worked 1^st time but on closing eQuest and opening it back up again I get this message<u></u><u></u></p>
<p class="m_-2706687492624623546MsoPlainText"><u></u> <u></u></p>
<p class="m_-2706687492624623546MsoPlainText">Anyone have a fix for this?<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal"><img width="438" height="180" style="width: 4.5625in; height: 1.875in;" id="m_-2706687492624623546_x0000_i1026" src="cid:ii_19b2d282c774cff311"><u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Thank you!!!!!!<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal"><b><span style="font-family:Calibri,sans-serif;color:black">Melissa Crowe, LEED AP, BEMP</span></b><span style="font-family:Calibri,sans-serif;color:black"><u></u><u></u></span></p>
<p class="MsoNormal"><i><span style="font-family:Calibri,sans-serif;color:black">VP, Senior Mechanical Engineer</span></i><span style="font-family:Calibri,sans-serif;color:black"><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:Calibri,sans-serif;color:black">Oakwell<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:Calibri,sans-serif;color:black">Phone: 978-204-2559<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:Calibri,sans-serif;color:black">Email:
<a href="mailto:Melissa.Crowe@oakwellteam.com" target="_blank"><span style="color:rgb(70,120,134)">Melissa.Crowe@oakwellteam.com</span></a><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:Calibri,sans-serif;color:black"><a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__www.oakwellteam.com_&d=DwMFAg&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=H-N7RzYOchCli6xv70Ckr3eCssZLBe1a9sUxLbBEulo&m=yDSCSbRuLk3LBQEdF2AgzVR7PoKV--SMthczZznXG3J0a4y1ekolmT5Y6ZnHtGQF&s=N66ak3PHyJc85jfNbBc_6Vj3oaa85I3xnYl6NsUaC6o&e=" target="_blank"><span style="color:blue">www.oakwellteam.com</span></a><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:Calibri,sans-serif;color:black"><img border="0" width="176" height="114" style="width: 1.8333in; height: 1.1875in;" id="m_-2706687492624623546Picture_x0020_1" src="cid:ii_19b2d282c775b16b22"><u></u><u></u></span></p>
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