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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">All;
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Forgot to copy listserv before. Mia Culpa.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">On the flip side – the solution has been tested and worked.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Reattached ini file for completeness<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Body of ini file text is this:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">[paths]<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">DataPath="c:\eQUEST 3-65 Data\"<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">ProjPath="c:\eQUEST 3-65 Projects\"<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Hope this helps others.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Thanks,<o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#383A35;text-transform:uppercase">DARIC R ADAIR</span></b><span style="font-size:7.0pt;font-family:"Arial",sans-serif;color:#383A35;text-transform:uppercase"> PE,
CEM, BEMP </span><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#383A35"><br>
Mechanical Engineer, Energy Analyst <br>
<br>
</span><b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#008C15;text-transform:uppercase">Henderson Engineers</span></b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#383A35"><br>
8345 Lenexa Drive, Suite 300 | Lenexa, KS 66214<br>
<b><span style="text-transform:uppercase">Tel</span></b> (913) 742-5530 <br>
<a href="mailto:daric.adair@hendersonengineers.com"><span style="color:#383A35">daric.adair@hendersonengineers.com</span></a><br>
<br>
<a href="http://www.hendersonengineers.com/"><span style="font-size:8.0pt;color:#008C15;text-transform:uppercase">hendersonengineers.com</span></a><br>
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</span><b><span style="font-size:7.0pt;font-family:"Arial",sans-serif;color:#383A35;text-transform:uppercase">Licensed in</span></b><span style="font-size:7.0pt;font-family:"Arial",sans-serif;color:#383A35;text-transform:uppercase"> KS</span><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#383A35"><br>
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</span><b><span style="font-size:7.0pt;font-family:"Arial",sans-serif;color:#383A35;text-transform:uppercase">Sending me large files? Please use
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<span style="color:#008C15">Henderson File Share</span></a> | TX ID #F-001236</span></b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#383A35"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Michael Campbell [mailto:mcamp1206@gmail.com]
<br>
<b>Sent:</b> Thursday, February 22, 2018 12:28 PM<br>
<b>To:</b> Daric Adair <Daric.Adair@hendersonengineers.com><br>
<b>Subject:</b> Re: [Equest-users] Help menus not showing up<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">I just tried this and it worked! Thanks so much for your help Daric!<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Thu, Feb 22, 2018 at 12:59 PM, Daric Adair <<a href="mailto:Daric.Adair@hendersonengineers.com" target="_blank">Daric.Adair@hendersonengineers.com</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Michael;</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">I’ve run into this before, or similar.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">The issue is that the ‘default’ place the help files and eQuest data are installed is ‘my documents’.
Which is great if that’s on your C-drive. But on many corporate computers it’s part of some network drive or roaming profile.
</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Two options:</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">My preferred:
</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Modify/replace the eQuest.ini file (to the attached) and making a copy of my ‘eQUEST 3-65 Data’ &
‘eQUEST 3-65 Projects’ folders to the paths in the attached ini file. My ini files is located here on my machine:</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-indent:.5in">
<span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">C:\Program Files (x86)\eQUEST 3-65 b7173</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-indent:.5in">
<span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Yours is probably similar ( may not have b7173. This tag is added for different builds of eQuest on my machine)</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-indent:.5in">
<span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">I’d find your ini file. Make a backup copy. Replace the original ini file with the attached and copy the Data/Projects folder to the C-drive location.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-indent:.5in">
<span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">OR</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">(untested, but might work)</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Locate your ini file and your ‘eQUEST 3-65 Data’ & ‘eQUEST 3-65 Projects’ folders and update the ini
file paths to this/these locations.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Hopefully this resolves.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#44546A;text-transform:uppercase"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#44546A"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Thanks,</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:white">
<b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#383A35;text-transform:uppercase">DARIC R ADAIR</span></b><span style="font-size:7.0pt;font-family:"Arial",sans-serif;color:#383A35;text-transform:uppercase"> PE, CEM, BEMP
</span><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#383A35"><br>
Mechanical Engineer, Energy Analyst <br>
<br>
</span><b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#008C15;text-transform:uppercase">Henderson Engineers</span></b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#383A35"><br>
<b><span style="text-transform:uppercase">Tel</span></b> <a href="tel:(913)%20742-5530" target="_blank">
(913) 742-5530</a> <br>
<a href="mailto:daric.adair@hendersonengineers.com" target="_blank"><span style="color:#383A35">daric.adair@hendersonengineers.com</span></a><br>
<br>
</span><b><span style="font-size:7.0pt;font-family:"Arial",sans-serif;color:#383A35;text-transform:uppercase">Licensed in</span></b><span style="font-size:7.0pt;font-family:"Arial",sans-serif;color:#383A35;text-transform:uppercase"> KS</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Michael Campbell [mailto:<a href="mailto:mcamp1206@gmail.com" target="_blank">mcamp1206@gmail.com</a>]
<br>
<b>Sent:</b> Wednesday, February 21, 2018 10:26 AM<br>
<b>To:</b> equest-users <<a href="mailto:equest-users@lists.onebuilding.org" target="_blank">equest-users@lists.onebuilding.org</a>><br>
<b>Subject:</b> [Equest-users] Help menus not showing up</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt">Hello,<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">I've been having an issue where the help menus are not showing.<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt">For example, when I right click on a field and select "Item Help" and click to view the item description, it just takes me to the following screen:<br>
<br>
<img border="0" width="532" height="273" style="width:5.5416in;height:2.8437in" id="_x0000_i1039" src="cid:image001.png@01D3ABD8.FD41A620" alt="Inline image 1"><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">I've tried to fix this by re-installing eQUEST but that did not work.<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt">Does anyone know how to fix this issue?<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Thanks,<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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