<div dir="ltr">Make sure you are running in compatibility mode, and make sure you are running as administrator each time. Right click the .exe --> Properties --> Compatibility<div><br></div><div>Good luck!</div></div><div class="gmail_extra"><br clear="all"><div><div class="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><b>Elizabeth Gillmor <font size="1">PE, BEMP, LC, LEED AP</font></b><div><br></div><div><span style="font-size:large;background-color:rgb(255,255,255)"><b><font color="#38761d" face="arial, helvetica, sans-serif">e n e r g e t i c s </font></b></span><b><font color="#38761d" face="arial, helvetica, sans-serif" size="2">consulting engineers, llc</font></b></div><div><font size="2" style="background-color:rgb(255,255,255)" color="#666666"><a href="http://energetics-eng.com" target="_blank">energetics-eng.com</a> |</font><span style="color:rgb(102,102,102);font-size:small"> 303.619.0091</span></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
<br><div class="gmail_quote">On Tue, Mar 8, 2016 at 10:25 AM, Keith Swartz <span dir="ltr"><<a href="mailto:KSwartz@seventhwave.org" target="_blank">KSwartz@seventhwave.org</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:windowtext">Thanks, Brian.<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:windowtext">My .pdl file size is only 1 KB. Many of the files I have opened recently were ones that were created by others, so there aren’t any changes to track.<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Keith Swartz, PE
</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:gray">|
</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Senior Energy Engineer<u></u><u></u></span></p>
<p class="MsoNormal" style="line-height:110%"><b><span style="font-size:10.0pt;line-height:110%;font-family:"Arial",sans-serif">Seventhwave</span></b><b><span style="font-size:10.0pt;line-height:110%;font-family:"Arial",sans-serif;color:gray"><u></u><u></u></span></b></p>
<p class="MsoNormal" style="line-height:110%"><span style="font-size:10.0pt;line-height:110%;font-family:"Arial",sans-serif"><a href="tel:608.210.7123" value="+16082107123" target="_blank">608.210.7123</a> <a href="http://seventhwave.org" target="_blank">seventhwave.org</a><u></u><u></u></span></p>
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<p class="MsoNormal"><b><span style="color:windowtext">From:</span></b><span style="color:windowtext"> Brian Fountain [mailto:<a href="mailto:bfountain@greensim.com" target="_blank">bfountain@greensim.com</a>]
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<b>Sent:</b> Tuesday, March 08, 2016 11:19 AM<br>
<b>To:</b> Keith Swartz <<a href="mailto:KSwartz@seventhwave.org" target="_blank">KSwartz@seventhwave.org</a>><br>
<b>Subject:</b> Re: [Equest-users] Crashing with 3-D<u></u><u></u></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">Keith,<br>
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I suggest looking at the size of the .pdl file. I have had models where after a large number of changes it gets huge (30 Mb or larger) and causes model crashes. Deleting that file has brought crashing models back for me.<br>
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BF<span style="font-size:12.0pt"><u></u><u></u></span></p>
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<p class="MsoNormal">On 08/03/2016 11:58 AM, Keith Swartz wrote:<u></u><u></u></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">My eQUEST crashes when I go to the 3-D view. It goes to the 3-D View tab, but the view of the building doesn’t show up, a few seconds later I get a message “Building Energy Simulation
Tool has stopped working. A problem caused the program to stop working correctly. Window will close the program and notify you if a solution is available.” A few seconds later eQUEST closes.</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"> </span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">It happens on files that others can see the 3-D view, so I believe the problem is with my computer, not the file. It happens with all files I get into. It started suddenly a
few weeks ago. I re-installed eQUEST. Our IT people will be checking my computer later this week, but I wanted to check with you guys to see if any of you had similar experiences or have possible solutions. One idea is a problem with the graphics card, but
all other graphics have been working fine.</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"> </span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Thanks,</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Keith Swartz, PE
</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:gray">|
</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Senior Energy Engineer</span><u></u><u></u></p>
<p class="MsoNormal" style="line-height:110%"><b><span style="font-size:10.0pt;line-height:110%;font-family:"Arial",sans-serif">Seventhwave</span></b><u></u><u></u></p>
<p class="MsoNormal" style="line-height:110%"><span style="font-size:10.0pt;line-height:110%;font-family:"Arial",sans-serif"><a href="tel:608.210.7123" value="+16082107123" target="_blank">608.210.7123</a> <a href="http://seventhwave.org" target="_blank">seventhwave.org</a></span><u></u><u></u></p>
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