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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">I took care of that when I got a new computer last year.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Keith Swartz, PE
</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:gray">|
</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Senior Energy Engineer<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:110%"><b><span style="font-size:10.0pt;line-height:110%;font-family:"Arial",sans-serif;color:black">Seventhwave</span></b><b><span style="font-size:10.0pt;line-height:110%;font-family:"Arial",sans-serif;color:gray"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="line-height:110%"><span style="font-size:10.0pt;line-height:110%;font-family:"Arial",sans-serif;color:black">608.210.7123 seventhwave.org<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Elizabeth Gillmor [mailto:elizabeth@energetics-eng.com]
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<b>Sent:</b> Tuesday, March 08, 2016 11:38 AM<br>
<b>To:</b> Keith Swartz <KSwartz@seventhwave.org><br>
<b>Cc:</b> Brian Fountain <bfountain@greensim.com>; equest-users@lists.onebuilding.org<br>
<b>Subject:</b> Re: [Equest-users] Crashing with 3-D<o:p></o:p></span></p>
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<p class="MsoNormal">Make sure you are running in compatibility mode, and make sure you are running as administrator each time. Right click the .exe --> Properties --> Compatibility<o:p></o:p></p>
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<p class="MsoNormal">Good luck!<o:p></o:p></p>
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<p class="MsoNormal"><b>Elizabeth Gillmor </b><b><span style="font-size:7.5pt">PE, BEMP, LC, LEED AP</span></b><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:18.0pt;font-family:"Arial",sans-serif;color:#38761D;background:white">e n e r g e t i c s </span></b><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#38761D">consulting engineers, llc</span></b><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;color:#666666;background:white"><a href="http://energetics-eng.com" target="_blank">energetics-eng.com</a> |</span><span style="color:#666666"> 303.619.0091</span><o:p></o:p></p>
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<p class="MsoNormal">On Tue, Mar 8, 2016 at 10:25 AM, Keith Swartz <<a href="mailto:KSwartz@seventhwave.org" target="_blank">KSwartz@seventhwave.org</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Thanks, Brian.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">My .pdl file size is only 1 KB. Many of the files I have opened recently were ones that were created by others, so
there aren’t any changes to track.</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Keith Swartz, PE
<span style="color:gray">| </span>Senior Energy Engineer</span><o:p></o:p></p>
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<b><span style="font-size:10.0pt;line-height:110%;font-family:"Arial",sans-serif">Seventhwave</span></b><o:p></o:p></p>
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<span style="font-size:10.0pt;line-height:110%;font-family:"Arial",sans-serif"><a href="tel:608.210.7123" target="_blank">608.210.7123</a>
<a href="http://seventhwave.org" target="_blank">seventhwave.org</a></span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b>From:</b> Brian Fountain [mailto:<a href="mailto:bfountain@greensim.com" target="_blank">bfountain@greensim.com</a>]
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<b>Sent:</b> Tuesday, March 08, 2016 11:19 AM<br>
<b>To:</b> Keith Swartz <<a href="mailto:KSwartz@seventhwave.org" target="_blank">KSwartz@seventhwave.org</a>><br>
<b>Subject:</b> Re: [Equest-users] Crashing with 3-D<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt">Keith,<br>
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I suggest looking at the size of the .pdl file. I have had models where after a large number of changes it gets huge (30 Mb or larger) and causes model crashes. Deleting that file has brought crashing models back for me.<br>
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BF<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">On 08/03/2016 11:58 AM, Keith Swartz wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">My eQUEST crashes when I go to the 3-D view. It goes to the 3-D View tab, but the view of the building doesn’t show
up, a few seconds later I get a message “Building Energy Simulation Tool has stopped working. A problem caused the program to stop working correctly. Window will close the program and notify you if a solution is available.” A few seconds later eQUEST closes.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">It happens on files that others can see the 3-D view, so I believe the problem is with my computer, not the file. It
happens with all files I get into. It started suddenly a few weeks ago. I re-installed eQUEST. Our IT people will be checking my computer later this week, but I wanted to check with you guys to see if any of you had similar experiences or have possible solutions.
One idea is a problem with the graphics card, but all other graphics have been working fine.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Thanks,</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Keith Swartz, PE
<span style="color:gray">| </span>Senior Energy Engineer</span><o:p></o:p></p>
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<b><span style="font-size:10.0pt;line-height:110%;font-family:"Arial",sans-serif">Seventhwave</span></b><o:p></o:p></p>
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<span style="font-size:10.0pt;line-height:110%;font-family:"Arial",sans-serif"><a href="tel:608.210.7123" target="_blank">608.210.7123</a>
<a href="http://seventhwave.org" target="_blank">seventhwave.org</a></span><o:p></o:p></p>
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<pre>_______________________________________________<o:p></o:p></pre>
<pre>Equest-users mailing list<o:p></o:p></pre>
<pre><a href="http://lists.onebuilding.org/listinfo.cgi/equest-users-onebuilding.org" target="_blank">http://lists.onebuilding.org/listinfo.cgi/equest-users-onebuilding.org</a><o:p></o:p></pre>
<pre>To unsubscribe from this mailing list send a blank message to <a href="mailto:EQUEST-USERS-UNSUBSCRIBE@ONEBUILDING.ORG" target="_blank">EQUEST-USERS-UNSUBSCRIBE@ONEBUILDING.ORG</a><o:p></o:p></pre>
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_______________________________________________<br>
Equest-users mailing list<br>
<a href="http://lists.onebuilding.org/listinfo.cgi/equest-users-onebuilding.org" target="_blank">http://lists.onebuilding.org/listinfo.cgi/equest-users-onebuilding.org</a><br>
To unsubscribe from this mailing list send a blank message to <a href="mailto:EQUEST-USERS-UNSUBSCRIBE@ONEBUILDING.ORG">
EQUEST-USERS-UNSUBSCRIBE@ONEBUILDING.ORG</a><o:p></o:p></p>
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