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--></style></head><body lang="EN-US" link="#0563C1" vlink="#954F72"><div class="WordSection1"><p class="MsoNormal"><span style="color:#002060">Another “stability” tip to add into the archives:</span></p><p class="MsoNormal"><span style="color:#002060"> </span></p><p class="MsoNormal"><span style="color:#002060"> If your office utilizes cloud services for storage or for collaboration with others, I’ve found some causality between eQuest hanging/crashing to working within a Google Drive subdirectory. I suspect it may have something to do with read/write permissions or else the way files are accessed to continually update/sync with the cloud.</span></p><p class="MsoNormal"><span style="color:#002060"> </span></p><p class="MsoNormal"><span style="color:#002060">I have since switched to working on a “local” copy of projects outside of cloud directories to avoid the issue.</span></p><p class="MsoNormal"><span style="color:#002060"> </span></p><p class="MsoNormal"><span style="color:#002060">~Nick</span></p><p class="MsoNormal"><span style="color:#002060"> </span></p><div><p class="MsoNormal"><b><span style="font-size:14.0pt;color:#002060">NICK CATON, P.E.</span></b><span style="font-family:"Verdana",sans-serif;color:#1f497d"><br></span><b><span style="color:#561782">Owner</span></b></p><p class="MsoNormal"><b><span style="color:#561782"> </span></b></p><p class="MsoNormal"><b><span style="font-size:10.0pt;color:#561782">Caton Energy Consulting</span></b><span style="font-size:10.0pt;color:black"><br></span><span style="font-size:10.0pt;color:#1f497d"> 1150 N. 192<sup>nd</sup> St., #4-202</span></p><p class="MsoNormal"><span style="font-size:10.0pt;color:#1f497d"> Shoreline, WA 98133<br> office: 785.410.3317</span></p><p class="MsoNormal"><span style="font-size:10.0pt;color:#561782"><a href="www.catonenergy.com"><span style="color:#561782">www.catonenergy.com</span></a></span><span style="color:#002060"></span></p></div><p class="MsoNormal"><span style="color:#002060"> </span></p><div><div style="border:none;border-top:solid #e1e1e1 1.0pt;padding:3.0pt 0in 0in 0in"><p class="MsoNormal"><b>From:</b> Equest-users [mailto:<a href="mailto:equest-users-bounces@lists.onebuilding.org">equest-users-bounces@lists.onebuilding.org</a>] <b>On Behalf Of </b>Julien Marrec<br><b>Sent:</b> Monday, July 06, 2015 11:20 AM<br><b>To:</b> Daric Adair<br><b>Cc:</b> <a href="mailto:equest-users@lists.onebuilding.org">equest-users@lists.onebuilding.org</a><br><b>Subject:</b> Re: [Equest-users] Unexplained crashes in 3.65</p></div></div><p class="MsoNormal"> </p><div><p class="MsoNormal">As said before, running in compatibility mode will solve most of the issue.<span style="font-size:12.0pt"></span></p></div><div><p class="MsoNormal">It'll still happen once in a while and restarting (or logging out) will solve it.</p></div><div><p class="MsoNormal"> </p></div><div><p class="MsoNormal">Cheers,</p></div><div><p class="MsoNormal">Julien<br><br>Envoyé de mon iPhone</p></div><div><p class="MsoNormal" style="margin-bottom:12.0pt"><br>Le 6 juil. 2015 à 13:39, Daric Adair <<a href="mailto:Daric.Adair@hei-eng.com">Daric.Adair@hei-eng.com</a>> a écrit :</p></div><blockquote style="margin-top:5.0pt;margin-bottom:5.0pt"><div><p class="MsoNormal"><span style="color:#1f497d">We have also run into this error in 3.65. The ‘solution’ we’ve used has been to restart the computer. This has tended to ‘fix’ the error. </span></p><p class="MsoNormal"><span style="color:#1f497d"> </span></p><p class="MsoNormal"><span style="color:#1f497d">Thanks,</span></p><p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial Black",sans-serif;color:black;text-transform:uppercase">DARIC R. ADAIR</span><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#1f497d"> </span><span style="font-size:8.0pt;font-family:"Arial Black",sans-serif;color:black;text-transform:uppercase"> PE, C.E.M.</span><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#1f497d"> <br></span><b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#566c11">Henderson Engineers, Inc. | </span></b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#566c11">Mechanical Engineer, Energy Analyst</span><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#1f497d"> <br></span><b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;font-variant:small-caps;color:black">dir</span></b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:black"> 913 742 5530 <b><span style="font-variant:small-caps">tel</span></b> 913 742 5000 <b><span style="font-variant:small-caps">fax</span></b> 913 742 5001 <b><span style="font-variant:small-caps">tx id</span></b> #F-001236 <b><span style="font-variant:small-caps">email</span></b> <a href="mailto:daric.adair@hei-eng.com">daric.adair@hei-eng.com</a></span><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#1f497d"> <a href="http://www.hei-eng.com/"><b><span style="font-size:8.0pt;color:#566c11">www.hei-eng.com</span></b></a> <br></span><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:black">Licensed in KS.</span><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#1f497d"> </span></p><p class="MsoNormal"><span style="color:#1f497d"> </span></p><div><div style="border:none;border-top:solid #e1e1e1 1.0pt;padding:3.0pt 0in 0in 0in"><p class="MsoNormal"><b>From:</b> Sami, Vikram [<a href="mailto:vikram.sami@zgf.com">mailto:vikram.sami@zgf.com</a>] <br><b>Sent:</b> Thursday, July 02, 2015 11:24 AM<br><b>To:</b> Nathan Miller<br><b>Cc:</b> <a href="mailto:equest-users@lists.onebuilding.org">equest-users@lists.onebuilding.org</a><br><b>Subject:</b> Re: [Equest-users] Unexplained crashes in 3.65</p></div></div><p class="MsoNormal"> </p><p class="MsoNormal"><span style="color:#1f497d">Thanks Nathan – that seems to solve the issue (at least for now). </span></p><p class="MsoNormal"><span style="color:#1f497d"> </span></p><div><table class="MsoNormalTable" border="0" cellpadding="0"><tr><td valign="top" style="padding:.75pt .75pt .75pt .75pt"><p class="MsoNormal" style="line-height:12.0pt"><b><span style="font-size:9.0pt;font-family:"Futura LT Book";color:#e33b45">Vikram Sami</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#1f497d"><br></span><span style="font-size:7.0pt;font-family:"Futura LT Book";color:#666666">AIA, BEMP, LEED BD+C</span><span style="font-size:9.0pt;font-family:"Futura LT Book";color:black"> </span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#1f497d"><br></span><span style="font-size:9.0pt;font-family:"Futura LT Book";color:#666666">Associate Partner</span></p></td><td width="16" style="width:12.0pt;padding:.75pt .75pt .75pt .75pt"><p class="MsoNormal" style="line-height:12.0pt"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#1f497d"> </span></p></td><td valign="top" style="padding:.75pt .75pt .75pt .75pt"><p class="MsoNormal" style="line-height:12.0pt"><span style="font-size:9.0pt;font-family:"Futura LT Book";color:#666666">ZGF ARCHITECTS LLP</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#1f497d"><br></span><b><span style="font-size:7.5pt;font-family:"Futura LT Book";color:#e33b45">T </span></b><span style="font-size:9.0pt;font-family:"Futura LT Book";color:#666666">206.521.3509 </span><b><span style="font-size:7.5pt;font-family:"Futura LT Book";color:#e33b45">E </span></b><span style="font-size:9.0pt;font-family:"Futura LT Book";color:#666666"><a href="mailto:vikram.sami@zgf.com">vikram.sami@zgf.com</a></span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#1f497d"><br></span><span style="font-size:9.0pt;font-family:"Futura LT Book";color:#666666">925 Fourth Avenue, Suite 2400 <br>Seattle, WA 98104</span></p></td></tr></table></div><p class="MsoNormal"><span style="color:#1f497d"> </span></p><div><div style="border:none;border-top:solid #e1e1e1 1.0pt;padding:3.0pt 0in 0in 0in"><p class="MsoNormal"><b>From:</b> Nathan Miller [<a href="mailto:nathanm@rushingco.com">mailto:nathanm@rushingco.com</a>] <br><b>Sent:</b> Thursday, July 02, 2015 9:02 AM<br><b>To:</b> Sami, Vikram<br><b>Subject:</b> RE: Unexplained crashes in 3.65</p></div></div><p class="MsoNormal"> </p><p class="MsoNormal"><span style="color:#1f497d">Are you running equest in compatability mode:</span></p><p class="MsoNormal"><span style="color:#1f497d"><image001.png></span></p><p class="MsoNormal"><span style="color:#1f497d"> </span></p><p class="MsoNormal" style="margin-bottom:12.0pt"><span style="color:#1f497d">I’ve had good luck with running it in XP service pack 3 compatability mode. </span></p><p class="MsoNormal"><span style="color:#1f497d"> </span></p><div><p class="MsoNormal" style="margin-top:1.0pt"><b><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#632423"> </span></b></p><p class="MsoNormal" style="margin-right:0in;margin-bottom:4.0pt;margin-left:0in"><b><span style="font-size:9.0pt;font-family:"Verdana",sans-serif;color:#6f1200">Nathan Miller, PE, LEED AP BD+C</span></b><b><span style="font-size:9.0pt;font-family:"Verdana",sans-serif;color:#632423"> – </span></b><i><span style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:black">Mechanical Engineer/Senior Energy Analyst</span></i></p><p class="MsoNormal" style="margin-top:3.0pt;line-height:115%"><b><span style="font-size:8.0pt;line-height:115%;font-family:"Verdana",sans-serif;color:#6f1200">RUSHING</span></b><span style="font-size:8.0pt;line-height:115%;font-family:"Verdana",sans-serif;color:#bfab7f"> </span><span style="font-size:8.0pt;line-height:115%;font-family:"Verdana",sans-serif;color:black">| </span><b><span style="font-size:8.0pt;line-height:115%;font-family:"Verdana",sans-serif;color:#6f1200">D</span></b><span style="font-size:8.0pt;line-height:115%;font-family:"Verdana",sans-serif;color:#bfab7f"> </span><span style="font-size:8.0pt;line-height:115%;font-family:"Verdana",sans-serif;color:black">206-788-4577 |</span><span style="font-size:8.0pt;line-height:115%;font-family:"Verdana",sans-serif;color:#bfab7f"> </span><b><span style="font-size:8.0pt;line-height:115%;font-family:"Verdana",sans-serif;color:#6f1200">O</span></b><span style="font-size:8.0pt;line-height:115%;font-family:"Verdana",sans-serif;color:#a50021"> </span><span style="font-size:8.0pt;line-height:115%;font-family:"Verdana",sans-serif;color:black">206-285-7100</span></p><p class="MsoNormal" style="line-height:115%"><b><span style="font-size:8.0pt;line-height:115%;font-family:"Verdana",sans-serif;color:#6f1200"><a href="http://www.rushingco.com/"><span style="color:#6f1200">www.rushingco.com</span></a></span></b></p></div><p class="MsoNormal"><span style="color:#1f497d"> </span></p><div><div style="border:none;border-top:solid #e1e1e1 1.0pt;padding:3.0pt 0in 0in 0in"><p class="MsoNormal"><b>From:</b> Equest-users [<a href="mailto:equest-users-bounces@lists.onebuilding.org">mailto:equest-users-bounces@lists.onebuilding.org</a>] <b>On Behalf Of </b>Sami, Vikram<br><b>Sent:</b> Thursday, July 02, 2015 11:44 AM<br><b>To:</b> <a href="mailto:equest-users@lists.onebuilding.org">equest-users@lists.onebuilding.org</a><br><b>Subject:</b> [Equest-users] Unexplained crashes in 3.65</p></div></div><p class="MsoNormal"> </p><p class="MsoNormal">I have had this happen on a couple of separate projects – they are running fine one day and the next day I get unexplained crashes</p><p class="MsoNormal"> </p><p class="MsoNormal">Here’s a screenshot of the error message</p><p class="MsoNormal"><image002.png></p><p class="MsoNormal"> </p><p class="MsoNormal">Anyone else experienced this? Any ideas as to what the issue is? Its happened to me on projects still in the wizard as well as those in the detailed interface. </p><p class="MsoNormal"> </p><p class="MsoNormal">Any insight would be much appreciated</p><p class="MsoNormal"> </p><p class="MsoNormal">Thanks in advance</p><p class="MsoNormal"> </p><p class="MsoNormal">-Vikram</p><p class="MsoNormal"> </p><table class="MsoNormalTable" border="0" cellpadding="0"><tr><td valign="top" style="padding:.75pt .75pt .75pt .75pt"><p class="MsoNormal" style="line-height:12.0pt"><b><span style="font-size:9.0pt;font-family:"Futura LT Book";color:#e33b45">Vikram Sami</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><br></span><span style="font-size:7.0pt;font-family:"Futura LT Book";color:#666666">AIA, BEMP, LEED BD+C</span><span style="font-size:9.0pt;font-family:"Futura LT Book";color:black"> </span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><br></span><span style="font-size:9.0pt;font-family:"Futura LT Book";color:#666666">Associate Partner</span></p></td><td width="16" style="width:12.0pt;padding:.75pt .75pt .75pt .75pt"><p class="MsoNormal" style="line-height:12.0pt"><span style="font-size:12.0pt;font-family:"Times New Roman",serif"> </span></p></td><td valign="top" style="padding:.75pt .75pt .75pt .75pt"><p class="MsoNormal" style="line-height:12.0pt"><span style="font-size:9.0pt;font-family:"Futura LT Book";color:#666666">ZGF ARCHITECTS LLP</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><br></span><b><span style="font-size:7.5pt;font-family:"Futura LT Book";color:#e33b45">T </span></b><span style="font-size:9.0pt;font-family:"Futura LT Book";color:#666666">206.521.3509 </span><b><span style="font-size:7.5pt;font-family:"Futura LT Book";color:#e33b45">E </span></b><span style="font-size:9.0pt;font-family:"Futura LT Book";color:#666666"><a href="mailto:vikram.sami@zgf.com">vikram.sami@zgf.com</a></span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><br></span><span style="font-size:9.0pt;font-family:"Futura LT Book";color:#666666">925 Fourth Avenue, Suite 2400 <br>Seattle, WA 98104</span></p></td></tr></table><p class="MsoNormal"> </p><table class="MsoNormalTable" border="0" cellpadding="0"><tr><td valign="top" style="padding:.75pt .75pt .75pt .75pt"><p class="MsoNormal" style="line-height:12.0pt"><span style="font-size:9.0pt;font-family:"Futura LT Book";color:#666666"><a href="https://www.zgf.com/ZGF_Email_Disclaimer.html">ZGF Email Disclaimer</a></span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"> </span></p></td></tr></table><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif"> </span></p><p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:12.0pt;font-family:"Times New Roman",serif"> </span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif"> </span></p><div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><hr size="2" width="100%" align="center"></span></div><p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:gray"><br>This email and any files transmitted with it are confidential and are intended solely for the use of the individual or entity to whom they are addressed. This communication represents the originator's personal views and opinions, which do not necessarily reflect those of Henderson Engineers, Inc. If you are not the original recipient or the person responsible for delivering the email to the intended recipient, be advised that you have received this email in error, and that any use, dissemination, forwarding, printing, or copying of this email is strictly prohibited. If you received this email in error, please immediately notify <a href="mailto:administrator@hei-eng.com">administrator@hei-eng.com</a>.</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"></span></p></div></blockquote><blockquote style="margin-top:5.0pt;margin-bottom:5.0pt"><div><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif">_______________________________________________<br>Equest-users mailing list<br><a href="http://lists.onebuilding.org/listinfo.cgi/equest-users-onebuilding.org">http://lists.onebuilding.org/listinfo.cgi/equest-users-onebuilding.org</a><br>To unsubscribe from this mailing list send a blank message to <a href="mailto:EQUEST-USERS-UNSUBSCRIBE@ONEBUILDING.ORG">EQUEST-USERS-UNSUBSCRIBE@ONEBUILDING.ORG</a></span></p></div></blockquote></div></body></html>