<html><head><meta http-equiv="Content-Type" content="text/html; charset=us-ascii"><meta name="Generator" content="Microsoft Word 14 (filtered medium)"><style><!--
/* Font Definitions */
@font-face
        {font-family:Calibri;
        panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
        {font-family:Tahoma;
        panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
        {margin:0in;
        margin-bottom:.0001pt;
        font-size:11.0pt;
        font-family:"Calibri","sans-serif";}
a:link, span.MsoHyperlink
        {mso-style-priority:99;
        color:blue;
        text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
        {mso-style-priority:99;
        color:purple;
        text-decoration:underline;}
p.MsoAcetate, li.MsoAcetate, div.MsoAcetate
        {mso-style-priority:99;
        mso-style-link:"Balloon Text Char";
        margin:0in;
        margin-bottom:.0001pt;
        font-size:8.0pt;
        font-family:"Tahoma","sans-serif";}
span.EmailStyle17
        {mso-style-type:personal-compose;
        font-family:"Calibri","sans-serif";
        color:windowtext;}
span.BalloonTextChar
        {mso-style-name:"Balloon Text Char";
        mso-style-priority:99;
        mso-style-link:"Balloon Text";
        font-family:"Tahoma","sans-serif";}
.MsoChpDefault
        {mso-style-type:export-only;
        font-family:"Calibri","sans-serif";}
@page WordSection1
        {size:8.5in 11.0in;
        margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
        {page:WordSection1;}
--></style></head><body lang="EN-US" link="blue" vlink="purple"><div class="WordSection1"><p class="MsoNormal">Hi All,</p><p class="MsoNormal"> </p><p class="MsoNormal">I have a question regarding the kW demand reporting for HP supplemental heat.  There is an issue where the kW demand for Space Heat and HP Supp do not seem to match up with the kWh usage.  For example, in January it is showing 0 kW demand for Space Heat, but the usage is 68,000 kWh.  Also, the kW demand for HP Supp is very high.  Has anyone else had this issue?  I am concerned because it has generated a comment from a reviewer.  See the screenshots below:</p>
<p class="MsoNormal"> </p><p class="MsoNormal"><img width="839" height="255" id="Picture_x0020_1" src="cid:image001.jpg@01CF0B91.B73B1620"></p><p class="MsoNormal"> </p><p class="MsoNormal"><img width="836" height="255" id="Picture_x0020_2" src="cid:image002.jpg@01CF0B91.B73B1620"></p>
<p class="MsoNormal"> </p><p class="MsoNormal">Thank you!</p><p class="MsoNormal"> </p><p class="MsoNormal"><b><span style="font-family:"Arial","sans-serif";color:#17109c">Mike Campbell, E.I.T., LEED AP O+M</span></b><span style="font-family:"Arial","sans-serif""><br>
<b><span style="color:#17109c">Sustainability Specialist</span></b><br><b><span style="color:#4f6228">Sustainable Solutions Corporation</span></b></span><br><span style="color:#000099">Office:</span> <a href="http://610-569-1047/" target="_blank"><span style="color:blue">610-569-1047</span></a></p>
<p class="MsoNormal"><span style="color:#000099">Mobile:</span> <a href="http://610-569-1047/" target="_blank"><span style="color:blue">609-923-1743</span></a><br><a href="http://www.sustainablesolutionscorporation.com/" target="_blank"><span style="color:blue">www.SustainableSolutionsCorporation.com</span></a><br>
<i><span style="color:#000099">Sustainable Solutions Corporation is WBENC and BCorp Certified.</span></i><br><br><i><span style="font-size:7.5pt;color:#999999">This email message and any attachments are for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message and any attachments.</span></i></p>
<p class="MsoNormal"> </p></div></body></html>