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<div><span class="597562811-24102013"><font face="Arial" color="#0000ff" size="2">All:
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<div><span class="597562811-24102013"><font face="Arial" color="#0000ff" size="2">Thanks for the help, the suggestion worked and all is well.</font></span></div>
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<font face="Tahoma" size="2"><b>From:</b> Nick Caton [mailto:ncaton@smithboucher.com]
<br>
<b>Sent:</b> Tuesday, October 22, 2013 2:09 PM<br>
<b>To:</b> Berty, David; equest-users@lists.onebuilding.org<br>
<b>Subject:</b> RE: Can anyone help with the eQuest problem shown?<br>
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<p class="MsoNormal"><span style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'">See attached past discussion thread – a suggested fix involves reinstalling eQuest and being particular about which user it’s installed for.
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<p class="MsoNormal"><span style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'">Let us know if that works out – best of luck!<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'">~Nick<o:p></o:p></span></p>
<p class="MsoNormal"><span style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'"><img id="Picture_x0020_1" height="37" alt="cid:489575314@22072009-0ABB" src="cid:597562811@24102013-02A2" width="119"></span><b><span style="FONT-SIZE: 11pt; COLOR: #2d4d5e; FONT-FAMILY: 'Stylus BT','sans-serif'"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="FONT-SIZE: 11pt; COLOR: #2d4d5e; FONT-FAMILY: 'Stylus BT','sans-serif'"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="COLOR: #2d4d5e; FONT-FAMILY: 'Stylus BT','sans-serif'">NICK CATON, P.E.<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="FONT-SIZE: 7.5pt; COLOR: #cc9900; FONT-FAMILY: 'Calibri','sans-serif'">SENIOR ENGINEER<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="FONT-SIZE: 10pt; COLOR: #2d4d5e; FONT-FAMILY: 'Calibri','sans-serif'">Smith & Boucher Engineers</span><span style="FONT-SIZE: 7.5pt; COLOR: #cc9900"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="FONT-SIZE: 10pt; COLOR: #2d4d5e; FONT-FAMILY: 'Calibri','sans-serif'">25501 west valley parkway, suite 200<o:p></o:p></span></p>
<p class="MsoNormal"><span style="FONT-SIZE: 10pt; COLOR: #2d4d5e; FONT-FAMILY: 'Calibri','sans-serif'">olathe, ks 66061<o:p></o:p></span></p>
<p class="MsoNormal"><span style="FONT-SIZE: 10pt; COLOR: #2d4d5e; FONT-FAMILY: 'Calibri','sans-serif'">direct 913.344.0036<o:p></o:p></span></p>
<p class="MsoNormal"><span style="FONT-SIZE: 10pt; COLOR: #2d4d5e; FONT-FAMILY: 'Calibri','sans-serif'">fax 913.345.0617<o:p></o:p></span></p>
<p class="MsoNormal"><span style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'"><a title="blocked::www.smithboucher.com" href="www.smithboucher.com"><span style="FONT-SIZE: 10pt; COLOR: blue">www.smithboucher.com</span></a></span><u><span style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: 'Calibri','sans-serif'">
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<p class="MsoNormal"><b><span style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">From:</span></b><span style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"> equest-users-bounces@lists.onebuilding.org [mailto:equest-users-bounces@lists.onebuilding.org]
<b>On Behalf Of </b>Berty, David<br>
<b>Sent:</b> Tuesday, October 22, 2013 12:49 PM<br>
<b>To:</b> equest-users@lists.onebuilding.org<br>
<b>Subject:</b> [Equest-users] Can anyone help with the eQuest problem shown?<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="FONT-SIZE: 10pt; FONT-FAMILY: 'Bookman Old Style','serif'">I installed eQuest 3-64, went through the installation verification step, and all I get is the screen shown. I have never been able to get a simulation to run without
getting this error. Any thoughts? This happens on both computers that I have installed it on. Thank you.</span><span style="FONT-SIZE: 10pt; FONT-FAMILY: 'Arial','sans-serif'"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="FONT-SIZE: 10pt; FONT-FAMILY: 'Bookman Old Style','serif'">David Berty</span><span style="FONT-SIZE: 10pt; FONT-FAMILY: 'Arial','sans-serif'"><o:p></o:p></span></p>
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