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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>David,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Version 3-65 is now available, so if you will be reinstalling eQUEST you might want to try the new version. Some people have experienced problems with it. I have kept 3-64 on my computer for updating old projects, but have used 3-65 on a few new ones with no problems (yet).<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>Keith Swartz, PE, BEMP, LEED AP<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>Senior Energy Engineer | <b>Energy Center of Wisconsin</b></span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:gray'> | <b>Madison.Chicago.Minneapolis<o:p></o:p></b></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>608.210.7123 | <a href="http://www.ecw.org/" title="Energy Center Home Page"><span style='color:black;text-decoration:none'>www.ecw.org</span></a><o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Nick Caton [mailto:ncaton@smithboucher.com] <br><b>Sent:</b> Tuesday, October 22, 2013 1:09 PM<br><b>To:</b> Berty, David; equest-users@lists.onebuilding.org<br><b>Subject:</b> Re: [Equest-users] Can anyone help with the eQuest problem shown?<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>See attached past discussion thread – a suggested fix involves reinstalling eQuest and being particular about which user it’s installed for. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Let us know if that works out – best of luck!<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>~Nick<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><img border=0 width=119 height=37 id="Picture_x0020_1" src="cid:image001.jpg@01CECFC7.83C7BD30" alt="cid:489575314@22072009-0ABB"></span><b><span style='font-size:11.0pt;font-family:"Stylus BT","sans-serif";color:#2D4D5E'><o:p></o:p></span></b></p><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Stylus BT","sans-serif";color:#2D4D5E'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span style='font-family:"Stylus BT","sans-serif";color:#2D4D5E'>NICK CATON, P.E.<o:p></o:p></span></b></p><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Calibri","sans-serif";color:#CC9900'>SENIOR ENGINEER<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Calibri","sans-serif";color:#CC9900'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:#2D4D5E'>Smith & Boucher Engineers</span><span style='font-size:7.5pt;color:#CC9900'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:#2D4D5E'>25501 west valley parkway, suite 200<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:#2D4D5E'>olathe, ks 66061<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:#2D4D5E'>direct 913.344.0036<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:#2D4D5E'>fax 913.345.0617<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a href="www.smithboucher.com" title="blocked::www.smithboucher.com"><span style='font-size:10.0pt'>www.smithboucher.com</span></a></span><u><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:blue'> </span></u><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> equest-users-bounces@lists.onebuilding.org [mailto:equest-users-bounces@lists.onebuilding.org] <b>On Behalf Of </b>Berty, David<br><b>Sent:</b> Tuesday, October 22, 2013 12:49 PM<br><b>To:</b> equest-users@lists.onebuilding.org<br><b>Subject:</b> [Equest-users] Can anyone help with the eQuest problem shown?<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Bookman Old Style","serif"'>I installed eQuest 3-64, went through the installation verification step, and all I get is the screen shown. I have never been able to get a simulation to run without getting this error. Any thoughts? This happens on both computers that I have installed it on. Thank you.</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Bookman Old Style","serif"'>David Berty</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p></div><div><p class=MsoNormal><img border=0 width=1132 height=843 id="_x0000_i1026" src="cid:image002.jpg@01CECFC7.83C7BD30"><o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p><div class=MsoNormal align=center style='text-align:center'><hr size=2 width="100%" align=center></div><p class=MsoNormal><b><i>Confidentiality Notice:</i></b><i> This e-mail transmission may contain confidential or legally privileged information that is intended only for the individual or entity named in the e-mail address. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or reliance upon the contents of this e-mail is strictly prohibited.<br><br>If you have received this e-mail transmission in error, please reply to the sender, so that we can arrange for proper delivery, and then please delete the message from your inbox. Thank you.</i><br><br clear=all><o:p></o:p></p></div></body></html>