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<div class=Section1><pre><font size=2 color=black face="Courier New"><span
style='font-size:10.0pt'>Everyone, we are still having errors on our troublesome PC running eQuest. We tried Robby’s suggestion of turning on the Windows XP Service Pack 2 and the PC ran the eQuest model file several times successfully and then stopped. Does anyone have any ideas? We are stumped. The eQuest model file does run with eQuest 3.64 combined with <st1:place
w:st="on">Vista</st1:place> on other 64 bit PCs in our office, so as far as I can tell, the model files are fine.<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'><o:p> </o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'>Thanks in advance.<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'><o:p> </o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'>===============================================<o:p></o:p></span></font></pre>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'>On
11/12/2012 10:29 AM, Kathryn Kerns wrote:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><u1:smarttagtype namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="place"><u1:smarttagtype namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="PersonName">Robby,
you are correct! I changed the eQuest compatibility in the properties to
Windows XP Service Pack and off it went. Thank you so much.<u1:p></u1:p></span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><u1:p> </u1:p></span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><u1:p> </u1:p></span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><u1:p> </u1:p></span></font><o:p></o:p></p>
<p class=section1 style='margin:0in;margin-bottom:.0001pt'><strong><b><font
size=3 face=Arial><span style='font-size:12.0pt;font-family:Arial'>Kathryn Kerns</span></font></b></strong><o:p></o:p></p>
<u1:p></u1:p>
<p class=section1 style='margin:0in;margin-bottom:.0001pt'><em><b><i><font
size=2 color=navy face=Arial><span style='font-size:11.0pt;font-family:Arial;
color:navy;font-weight:bold;font-style:normal'>Systems Specialist</span></font></i></b></em><o:p></o:p></p>
<u1:p></u1:p>
<p class=section1 style='margin:0in;margin-bottom:.0001pt'><em><b><i><font
size=3 color=teal face="Times New Roman"><span style='font-size:12.0pt;
font-variant:small-caps;color:teal;font-weight:bold;font-style:normal'>BCE</span></font></i></b></em><strong><b><font
size=2 color=teal face="Times New Roman"><span style='font-size:10.0pt;
font-variant:small-caps;color:teal'> </span></font><font color=teal><span
style='font-variant:small-caps;color:teal'>Engineers, Inc.<u1:p></u1:p></span></font></b></strong><o:p></o:p></p>
<p class=section1 style='margin:0in;margin-bottom:.0001pt'><strong><b><font
size=1 face="Times New Roman"><span style='font-size:9.0pt'>| Ph: 253.922.0446
| Fx: 253.922.0896 |</span></font></b></strong><font size=1><span
style='font-size:7.0pt'> </span></font><o:p></o:p></p>
<u1:p></u1:p>
<p class=MsoNormal><font size=4 face=Arial><span style='font-size:13.5pt;
font-family:Arial'> <u1:p></u1:p></span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><u1:p> </u1:p></span></font><o:p></o:p></p>
<div class=MsoNormal align=center style='text-align:center'><font size=2
face=Calibri><span style='font-size:11.0pt'>
<hr size=2 width="100%" align=center tabindex=-1>
</span></font></div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> Robby Oylear [<a
href="mailto:robbyoylear@gmail.com">mailto:robbyoylear@gmail.com</a>] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Monday, November 12, 2012
9:54 AM<br>
<b><span style='font-weight:bold'>To:</span></b> Kathryn Kerns<br>
<b><span style='font-weight:bold'>Cc:</span></b> <st1:personname u2:st="on"><a
href="mailto:equest-users@lists.onebuilding.org">equest-users@lists.onebuilding.org</a></st1:personname>;
<st1:PersonName w:st="on">Oleg Chernov</st1:PersonName><br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [Equest-users] FW:
Equest 3.63B error on Nick's computer</span></font><u1:p></u1:p><o:p></o:p></p>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'><u1:p> </u1:p><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'>I've
received this error on Windows 7 machines. It is fixed by right clicking
on eQUEST, going to Compatibility tab, and running the program
in Compatibility Mode for Windows XP Service Pack 3. I assume <st1:place u2:st="on"><st1:place
w:st="on">Vista</st1:place></st1:place> has a similar feature.<u1:p></u1:p><o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=2 face=Calibri><span
style='font-size:11.0pt'><u1:p> </u1:p><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'>On
Mon, Nov 12, 2012 at 8:10 AM, Kathryn Kerns <<a
href="mailto:kathryn.kerns@bceengineers.com" target="_blank"
moz-do-not-send=true>kathryn.kerns@bceengineers.com</a>> wrote:<u1:p></u1:p><o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'>Everyone, we are having issues getting a particular eQuest Wizard
model to run on a certain set of computers. We can run this model in eQuest
3.64 and 3.63b on other Vista 64 bit operating system computers in the office,
so we are pretty sure it is not a <st1:place u2:st="on"><st1:place w:st="on">Vista</st1:place></st1:place>
problem. The attached file is a computer that successfully runs the
eQuest Wizard model. The JPEG image shown below shows the specs for a computer
that does not successfully runs the eQuest Wizard model in either 3.64 or
3.63b. Both computers use <st1:place u2:st="on"><st1:place w:st="on">Vista</st1:place></st1:place>
and both are 64 bit operating systems. We have discovered that the error
message occurs on another computer we have in the office with the same
parameters as listed below. Does anybody know what is going on and how do we
fix it? Waiting for eQuest 3.65 to maybe fix the problem is not a successful
option.</span></font><u1:p></u1:p><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'> </span></font><u1:p></u1:p><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'>Thanks.</span></font><u1:p></u1:p><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'> </span></font><u1:p></u1:p><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'> </span></font><u1:p></u1:p><o:p></o:p></p>
<p style='margin:0in;margin-bottom:.0001pt'><strong><b><font size=3
color=black face=Arial><span style='font-size:12.0pt;font-family:Arial'>Kathryn
Kerns</span></font></b></strong><u1:p></u1:p><o:p></o:p></p>
<p style='margin:0in;margin-bottom:.0001pt'><em><b><i><font size=2 color=navy
face=Arial><span style='font-size:11.0pt;font-family:Arial;color:navy;
font-weight:bold;font-style:normal'>Systems Specialist</span></font></i></b></em><u1:p></u1:p><o:p></o:p></p>
<p style='margin:0in;margin-bottom:.0001pt'><em><b><i><font size=3 color=teal
face="Times New Roman"><span style='font-size:12.0pt;font-variant:small-caps;
color:teal;font-weight:bold;font-style:normal'>BCE</span></font></i></b></em><strong><b><font
size=2 color=teal face="Times New Roman"><span style='font-size:10.0pt;
font-variant:small-caps;color:teal'> </span></font></b></strong><strong><b><font
color=teal face="Times New Roman"><span style='font-variant:small-caps;
color:teal'>Engineers, Inc.</span></font></b></strong><u1:p></u1:p><o:p></o:p></p>
<p style='margin:0in;margin-bottom:.0001pt'><strong><b><font size=1
color=black face="Times New Roman"><span style='font-size:9.0pt'>| Ph: <a
href="tel:253.922.0446" target="_blank" moz-do-not-send=true
value="+12539220446">253.922.0446</a> | Fx: <a href="tel:253.922.0896"
target="_blank" moz-do-not-send=true value="+12539220896">253.922.0896</a> |</span></font></b></strong><font
size=1><span style='font-size:7.0pt'> </span></font><o:p></o:p></p>
<u1:p></u1:p>
<p style='margin:0in;margin-bottom:.0001pt'><font size=4 color=black
face=Arial><span style='font-size:13.5pt;font-family:Arial'> </span></font><u1:p></u1:p><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'> </span></font><u1:p></u1:p><o:p></o:p></p>
<div class=MsoNormal align=center style='text-align:center'><font size=2
face=Calibri><span style='font-size:11.0pt'>
<hr size=2 width="100%" align=center>
</span></font></div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma;font-weight:
bold'>From:</span></font></b><font size=2 face=Tahoma><span style='font-size:
10.0pt;font-family:Tahoma'> <st1:PersonName w:st="on">Oleg Chernov</st1:PersonName>
<br>
<b><span style='font-weight:bold'>Sent:</span></b> Friday, November 09, 2012
3:24 PM<br>
<b><span style='font-weight:bold'>To:</span></b> Kathryn Kerns<br>
<b><span style='font-weight:bold'>Cc:</span></b> Steve Butros<br>
<b><span style='font-weight:bold'>Subject:</span></b> Equest 3.63B error on
Nick's computer</span></font><u1:p></u1:p><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face=Calibri><span style='font-size:11.0pt'> <o:p></o:p></span></font><u1:p></u1:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face=Calibri><span style='font-size:11.0pt'>Here is a summary.<o:p></o:p></span></font><u1:p></u1:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face=Calibri><span style='font-size:11.0pt'>I installed Equest 3.63b on
Nick's computer and he still gets "an invalid argument encountered".<o:p></o:p></span></font><u1:p></u1:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face=Calibri><span style='font-size:11.0pt'>His computer specs below. I
also installed Equest 3.63b on computer similar to Niks's (same specs) and I
received same error "an invalid argument encountered".<o:p></o:p></span></font><u1:p></u1:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face=Calibri><span style='font-size:11.0pt'>Thanks<o:p></o:p></span></font><u1:p></u1:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face=Calibri><span style='font-size:11.0pt'> <o:p></o:p></span></font><u1:p></u1:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face=Calibri><span style='font-size:11.0pt'> <o:p></o:p></span></font><u1:p></u1:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face=Calibri><span style='font-size:11.0pt'><img border=0 width=761
height=514 id="_x0000_i1028" src="cid:image001.jpg@01CDC7CF.74444000"><o:p></o:p></span></font></p>
<u1:p></u1:p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><st1:PersonName
w:st="on"><b><font size=2 face=Arial><span style='font-size:11.0pt;font-family:
Arial;font-weight:bold'>Oleg Chernov</span></font></b></st1:PersonName><u1:p></u1:p><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><font
size=2 color=teal face=Calibri><span style='font-size:11.0pt;font-variant:small-caps;
color:teal;font-weight:bold'>BCE</span></font></b><b><font size=2 color=teal><span
style='font-size:10.0pt;font-variant:small-caps;color:teal;font-weight:bold'> </span></font><font
color=teal><span style='font-variant:small-caps;color:teal'>Engineers, Inc.</span></font></b><u1:p></u1:p><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><font
size=1 face=Calibri><span style='font-size:9.0pt;font-weight:bold'>| Ph: <a
href="tel:253.922.0446" target="_blank" moz-do-not-send=true
value="+12539220446">253.922.0446</a> | Fx: <a href="tel:253.922.0896"
target="_blank" moz-do-not-send=true value="+12539220896">253.922.0896</a> |</span></font></b><font
size=1><span style='font-size:7.0pt'> </span></font><u1:p></u1:p><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face=Calibri><span style='font-size:11.0pt'> <o:p></o:p></span></font><u1:p></u1:p></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=2 face=Calibri><span
style='font-size:11.0pt'><br>
_______________________________________________<br>
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To unsubscribe from this mailing list send a blank message to <a
href="mailto:EQUEST-USERS-UNSUBSCRIBE@ONEBUILDING.ORG" moz-do-not-send=true>EQUEST-USERS-UNSUBSCRIBE@ONEBUILDING.ORG</a><u1:p></u1:p><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'><u1:p> </u1:p><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'><br>
<br>
<br>
<fieldset class="mimeAttachmentHeader"></fieldset><o:p></o:p></span></font></p>
<pre><font size=2 color=black face="Courier New"><span style='font-size:10.0pt'>_______________________________________________<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'>Equest-users mailing list<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'><a
href="http://lists.onebuilding.org/listinfo.cgi/equest-users-onebuilding.org">http://lists.onebuilding.org/listinfo.cgi/equest-users-onebuilding.org</a><o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'>To unsubscribe from this mailing list send a blank message to <a
href="mailto:EQUEST-USERS-UNSUBSCRIBE@ONEBUILDING.ORG">EQUEST-USERS-UNSUBSCRIBE@ONEBUILDING.ORG</a><o:p></o:p></span></font></pre>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'><o:p> </o:p></span></font></p>
</u1:smarttagtype></u1:smarttagtype>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=section1 style='margin:0in;margin-bottom:.0001pt'><strong><b><font
size=3 color=black face=Arial><span style='font-size:12.0pt;font-family:Arial;
color:black'>Kathryn Kerns</span></font></b></strong><font color=navy><span
style='color:navy'><o:p></o:p></span></font></p>
<p class=section1 style='margin:0in;margin-bottom:.0001pt'><em><b><i><font
size=2 color=navy face=Arial><span style='font-size:11.0pt;font-family:Arial;
color:navy;font-weight:bold;font-style:normal'>Systems Specialist</span></font></i></b></em><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>
<p class=section1 style='margin:0in;margin-bottom:.0001pt'><em><b><i><font
size=3 color=teal face="Times New Roman"><span style='font-size:12.0pt;
font-variant:small-caps;color:teal;font-weight:bold;font-style:normal'>BCE</span></font></i></b></em><strong><b><font
size=2 color=teal face="Times New Roman"><span style='font-size:10.0pt;
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> <st1:PersonName
w:st="on">Nick Scherdnik</st1:PersonName> <br>
<b><span style='font-weight:bold'>Sent:</span></b> Wednesday, November 21, 2012
8:38 AM<br>
<b><span style='font-weight:bold'>To:</span></b> Kathryn Kerns<br>
<b><span style='font-weight:bold'>Subject:</span></b> equest errors and
settings</span></font><font size=3 face="Times New Roman"><span
style='font-size:12.0pt;font-family:"Times New Roman"'><o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'>Here
are the two errors that come up when I try to open my equest file. Also
attached are the settings under properties that seemed to have fixed it
earlier.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'>Thanks
for the help.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'>Nick<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'><o:p> </o:p></span></font></p>
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