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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Robby, you are correct! I changed the eQuest
compatibility in the properties to Windows XP Service Pack and off it went. Thank
you so much.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=section1 style='margin:0in;margin-bottom:.0001pt'><strong><b><font
size=3 color=black face=Arial><span style='font-size:12.0pt;font-family:Arial;
color:black'>Kathryn Kerns</span></font></b></strong><font color=navy><span
style='color:navy'><o:p></o:p></span></font></p>
<p class=section1 style='margin:0in;margin-bottom:.0001pt'><em><b><i><font
size=2 color=navy face=Arial><span style='font-size:11.0pt;font-family:Arial;
color:navy;font-weight:bold;font-style:normal'>Systems Specialist</span></font></i></b></em><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>
<p class=section1 style='margin:0in;margin-bottom:.0001pt'><em><b><i><font
size=3 color=teal face="Times New Roman"><span style='font-size:12.0pt;
font-variant:small-caps;color:teal;font-weight:bold;font-style:normal'>BCE</span></font></i></b></em><strong><b><font
size=2 color=teal face="Times New Roman"><span style='font-size:10.0pt;
font-variant:small-caps;color:teal'> </span></font><font color=teal><span
style='font-variant:small-caps;color:teal'>Engineers, Inc.<o:p></o:p></span></font></b></strong></p>
<p class=section1 style='margin:0in;margin-bottom:.0001pt'><strong><b><font
size=1 color=black face="Times New Roman"><span style='font-size:9.0pt;
color:black'>| Ph: 253.922.0446 | Fx: 253.922.0896 |</span></font></b></strong><font
size=1 color=black><span style='font-size:7.0pt;color:black'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=4 color=black face=Arial><span style='font-size:
13.5pt;font-family:Arial;color:black'> <o:p></o:p></span></font></p>
</div>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> Robby Oylear
[mailto:robbyoylear@gmail.com] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Monday, November 12, 2012
9:54 AM<br>
<b><span style='font-weight:bold'>To:</span></b> Kathryn Kerns<br>
<b><span style='font-weight:bold'>Cc:</span></b> <st1:PersonName w:st="on">equest-users@lists.onebuilding.org</st1:PersonName>;
Oleg Chernov<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [Equest-users] FW:
Equest 3.63B error on Nick's computer</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>I've received this error on Windows 7 machines. It is fixed by
right clicking on eQUEST, going to Compatibility tab, and running the
program in Compatibility Mode for Windows XP Service Pack 3. I
assume <st1:place w:st="on">Vista</st1:place> has a similar feature.<o:p></o:p></span></font></p>
<div>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>On Mon, Nov 12, 2012 at 8:10 AM, Kathryn Kerns <<a
href="mailto:kathryn.kerns@bceengineers.com" target="_blank">kathryn.kerns@bceengineers.com</a>>
wrote:<o:p></o:p></span></font></p>
<div link=blue vlink=purple>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'>Everyone, we are having issues getting a particular eQuest Wizard
model to run on a certain set of computers. We can run this model in eQuest
3.64 and 3.63b on other Vista 64 bit operating system computers in the office,
so we are pretty sure it is not a <st1:place w:st="on">Vista</st1:place>
problem. The attached file is a computer that successfully runs the
eQuest Wizard model. The JPEG image shown below shows the specs for a computer
that does not successfully runs the eQuest Wizard model in either 3.64 or
3.63b. Both computers use <st1:place w:st="on">Vista</st1:place> and both are
64 bit operating systems. We have discovered that the error message occurs on
another computer we have in the office with the same parameters as listed
below. Does anybody know what is going on and how do we fix it? Waiting for
eQuest 3.65 to maybe fix the problem is not a successful option.</span></font><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'> </span></font><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'>Thanks.</span></font><o:p></o:p></p>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'> </span></font><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'> </span></font><o:p></o:p></p>
<p style='margin:0in;margin-bottom:.0001pt'><strong><b><font size=3
color=black face=Arial><span style='font-size:12.0pt;font-family:Arial;
color:black'>Kathryn Kerns</span></font></b></strong><o:p></o:p></p>
<p style='margin:0in;margin-bottom:.0001pt'><em><b><i><font size=2 color=navy
face=Arial><span style='font-size:11.0pt;font-family:Arial;color:navy;
font-weight:bold;font-style:normal'>Systems Specialist</span></font></i></b></em><o:p></o:p></p>
<p style='margin:0in;margin-bottom:.0001pt'><em><b><i><font size=3 color=teal
face="Times New Roman"><span style='font-size:12.0pt;font-variant:small-caps;
color:teal;font-weight:bold;font-style:normal'>BCE</span></font></i></b></em><strong><b><font
size=2 color=teal face="Times New Roman"><span style='font-size:10.0pt;
font-variant:small-caps;color:teal'> </span></font><font color=teal><span
style='font-variant:small-caps;color:teal'>Engineers, Inc.</span></font></b></strong><o:p></o:p></p>
<p style='margin:0in;margin-bottom:.0001pt'><strong><b><font size=1
color=black face="Times New Roman"><span style='font-size:9.0pt;color:black'>|
Ph: <a href="tel:253.922.0446" target="_blank" value="+12539220446">253.922.0446</a>
| Fx: <a href="tel:253.922.0896" target="_blank" value="+12539220896">253.922.0896</a>
|</span></font></b></strong><font size=1 color=black><span style='font-size:
7.0pt;color:black'> </span></font><o:p></o:p></p>
<p style='margin:0in;margin-bottom:.0001pt'><font size=4 color=black
face=Arial><span style='font-size:13.5pt;font-family:Arial;color:black'> </span></font><o:p></o:p></p>
</div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'> </span></font><o:p></o:p></p>
<div>
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face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center>
</span></font></div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma;font-weight:
bold'>From:</span></font></b><font size=2 face=Tahoma><span style='font-size:
10.0pt;font-family:Tahoma'> Oleg Chernov <br>
<b><span style='font-weight:bold'>Sent:</span></b> Friday, November 09, 2012
3:24 PM<br>
<b><span style='font-weight:bold'>To:</span></b> Kathryn Kerns<br>
<b><span style='font-weight:bold'>Cc:</span></b> Steve Butros<br>
<b><span style='font-weight:bold'>Subject:</span></b> Equest 3.63B error on
Nick's computer</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face=Calibri><span style='font-size:11.0pt;font-family:Calibri'> </span></font><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face=Calibri><span style='font-size:11.0pt;font-family:Calibri'>Here is
a summary.</span></font><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face=Calibri><span style='font-size:11.0pt;font-family:Calibri'>I
installed Equest 3.63b on Nick's computer and he still gets "an invalid
argument encountered".</span></font><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face=Calibri><span style='font-size:11.0pt;font-family:Calibri'>His
computer specs below. I also installed Equest 3.63b on computer similar to
Niks's (same specs) and I received same error "an invalid argument
encountered".</span></font><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face=Calibri><span style='font-size:11.0pt;font-family:Calibri'>Thanks</span></font><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face=Calibri><span style='font-size:11.0pt;font-family:Calibri'> </span></font><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face=Calibri><span style='font-size:11.0pt;font-family:Calibri'> </span></font><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face=Calibri><span style='font-size:11.0pt;font-family:Calibri'><img
border=0 width=761 height=514 id="_x0000_i1026"
src="cid:image001.jpg@01CDC0C0.87501A40"></span></font><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><font
size=3 color=black face=Arial><span style='font-size:12.0pt;font-family:Arial;
color:black;font-weight:bold'>Oleg Chernov</span></font></b><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><font
size=3 color=teal face="Times New Roman"><span style='font-size:12.0pt;
font-variant:small-caps;color:teal;font-weight:bold'>BCE</span></font></b><b><font
size=2 color=teal><span style='font-size:10.0pt;font-variant:small-caps;
color:teal;font-weight:bold'> </span></font><font color=teal><span
style='font-variant:small-caps;color:teal'>Engineers, Inc.</span></font></b><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><font
size=1 color=black face=Calibri><span style='font-size:9.0pt;font-family:Calibri;
color:black;font-weight:bold'>| Ph: <a href="tel:253.922.0446" target="_blank"
value="+12539220446">253.922.0446</a> | Fx: <a href="tel:253.922.0896"
target="_blank" value="+12539220896">253.922.0896</a> |</span></font></b><font
size=1 color=black><span style='font-size:7.0pt;color:black'> </span></font><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face=Calibri><span style='font-size:11.0pt;font-family:Calibri'> </span></font><o:p></o:p></p>
</div>
</div>
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face="Times New Roman"><span style='font-size:12.0pt'><br>
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