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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-family:"Calibri","sans-serif"'>Daniel and Dennis- setting the default printer to Adobe worked. Thanks for the help! <o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:#1F497D'>Adam Towell<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:#1F497D'>CxE Group, LLC<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:#1F497D'>618-659-9461<o:p></o:p></span></p></div><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Dennis Hunt [mailto:dhunt@summitbe.com] <br><b>Sent:</b> Monday, May 09, 2011 5:48 PM<br><b>To:</b> atowell@cxegroup.com; equest-users@lists.onebuilding.org<br><b>Subject:</b> RE: [Equest-users] Printing to PDF<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='mso-margin-top-alt:6.0pt;margin-right:0in;margin-bottom:6.0pt;margin-left:0in'><span style='font-size:12.0pt;color:navy'>Adam,<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:6.0pt;margin-right:0in;margin-bottom:6.0pt;margin-left:0in'><span style='font-size:12.0pt;color:navy'>If you have multiple printers try setting the Adobe PDF Printer as your Default Printer. My older version of Adobe Acrobat requires the PDF Printer to be the default to print a report.<o:p></o:p></span></p><div style='border:none;border-bottom:solid windowtext 1.5pt;padding:0in 0in 1.0pt 0in'><p class=MsoNormal style='mso-margin-top-alt:6.0pt;margin-right:0in;margin-bottom:6.0pt;margin-left:0in'><span style='font-size:12.0pt;color:navy'>Dennis<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;color:navy'><o:p> </o:p></span></p></div><p class=MsoNormal><span style='font-size:12.0pt;color:navy'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:black'>Dennis Hunt<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:black'>Mechanical Engineer<o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:10.0pt;color:black'>Summit Building Engineering</span></b><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:black'>503-246-5241</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:black'>dhunt@summitbe.com</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:black'>http://www.summitbe.com</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;color:navy'><img width=58 height=49 id="_x0000_i1027" src="cid:image001.gif@01CC0EF2.D22275D0"><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:navy'><o:p> </o:p></span></p><div><div class=MsoNormal align=center style='text-align:center'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><hr size=3 width="100%" align=center></span></div><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Paul Diglio [mailto:paul.diglio@sbcglobal.net] <br><b>Sent:</b> Monday, May 09, 2011 1:18 PM<br><b>To:</b> atowell@cxegroup.com; Jeremy Poling; equest-users@lists.onebuilding.org<br><b>Subject:</b> Re: [Equest-users] Printing to PDF</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p></div><p class=MsoNormal><o:p> </o:p></p><div><div><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:10.0pt'>Adam:<br><br>I use a program called Bullzip.pdf which is a pdf printing program.<br><br>Its is free and I have no problems printing eQquest files to pdf.<br><br>Paul Diglio<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt'><o:p> </o:p></span></p><div><div class=MsoNormal align=center style='text-align:center'><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><hr size=1 width="100%" align=center></span></div><p class=MsoNormal style='margin-bottom:12.0pt'><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> "atowell@cxegroup.com" <atowell@cxegroup.com><br><b>To:</b> Jeremy Poling <Jeremy.Poling@transwestern.net>; "equest-users@lists.onebuilding.org" <equest-users@lists.onebuilding.org><br><b>Sent:</b> Mon, May 9, 2011 3:57:01 PM<br><b>Subject:</b> Re: [Equest-users] Printing to PDF</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p><div><p class=MsoNormal>Thanks Jeremy, I appreciate your help! Unfortunately it didn’t solve my problem. I found the Adobe Distiller, but eQuest didn’t ask for a file, it simply said “Could not start print job.” We have a copy of PDF Complete though, and I was able to print to that. <o:p></o:p></p><p class=MsoNormal><span style='color:#1F497D'> </span><o:p></o:p></p><div><p class=MsoNormal><span style='color:#1F497D'>Adam Towell</span><o:p></o:p></p><p class=MsoNormal><span style='color:#1F497D'>CxE Group, LLC</span><o:p></o:p></p><p class=MsoNormal><span style='color:#1F497D'>618-659-9461</span><o:p></o:p></p></div><p class=MsoNormal><span style='color:#1F497D'> </span><o:p></o:p></p><div><div style='border:none;border-top:solid windowtext 1.0pt;padding:3.0pt 0in 0in 0in;border-color:-moz-use-text-color -moz-use-text-color'><p class=MsoNormal><b><span style='font-size:10.0pt'>From:</span></b><span style='font-size:10.0pt'> Jeremy Poling [mailto:Jeremy.Poling@transwestern.net] <br><b>Sent:</b> Monday, May 09, 2011 10:54 AM<br><b>To:</b> atowell@cxegroup.com; equest-users@lists.onebuilding.org<br><b>Subject:</b> RE: [Equest-users] Printing to PDF</span><o:p></o:p></p></div></div><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal><span style='color:#1F497D'>I had that problem on a computer recently – there was a configuration file missing that was listed in the error message displayed. If you open Adobe Distiller (it was just under the window menu, programs on my computer, but you’ll have to locate it on yours) you can create the file it is looking for. Once open, go to the “settings” menu and select “Edit Adobe PDF Settings”. On the box that came up, don’t change anything but click “Save As…” at the bottom of the form. Name the file the same as the one eQuest is looking for when you print and this should solve the problem. I’m not quite sure why this happened, but the fix I used above worked.</span><o:p></o:p></p><p class=MsoNormal><span style='color:#1F497D'> </span><o:p></o:p></p><div><p class=MsoNormal><b><span style='font-size:7.5pt;color:#1F497D'>Jeremy R. Poling, PE, LEED AP+BDC</span></b><span style='color:#1F497D'><br> </span><o:p></o:p></p></div><p class=MsoNormal><span style='color:#1F497D'> </span><o:p></o:p></p><div><div style='border:none;border-top:solid windowtext 1.0pt;padding:3.0pt 0in 0in 0in;border-color:-moz-use-text-color -moz-use-text-color'><p class=MsoNormal><b><span style='font-size:10.0pt'>From:</span></b><span style='font-size:10.0pt'> equest-users-bounces@lists.onebuilding.org [mailto:equest-users-bounces@lists.onebuilding.org] <b>On Behalf Of </b>atowell@cxegroup.com<br><b>Sent:</b> Monday, May 09, 2011 9:17 AM<br><b>To:</b> eQuest List (equest-users@lists.onebuilding.org)<br><b>Subject:</b> [Equest-users] Printing to PDF</span><o:p></o:p></p></div></div><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal>Has anyone run into an error when trying to print the reports to PDF? Whenever I try I get an error message from eQuest stating that the print job could not be started. I was just wondering if anyone else had seen this. <o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal>Adam Towell<o:p></o:p></p><p class=MsoNormal>CxE Group, LLC<o:p></o:p></p><p class=MsoNormal>618-659-9461<o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p></div></div></div></div></div></body></html>