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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>I had that problem on a computer recently – there was a configuration file missing that was listed in the error message displayed. If you open Adobe Distiller (it was just under the window menu, programs on my computer, but you’ll have to locate it on yours) you can create the file it is looking for. Once open, go to the “settings” menu and select “Edit Adobe PDF Settings”. On the box that came up, don’t change anything but click “Save As…” at the bottom of the form. Name the file the same as the one eQuest is looking for when you print and this should solve the problem. I’m not quite sure why this happened, but the fix I used above worked.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:#1F497D'>Jeremy R. Poling, PE, LEED AP+BDC</span></b><span style='color:#1F497D'><br></span><span style='color:#1F497D'> <o:p></o:p></span></p></div><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> equest-users-bounces@lists.onebuilding.org [mailto:equest-users-bounces@lists.onebuilding.org] <b>On Behalf Of </b>atowell@cxegroup.com<br><b>Sent:</b> Monday, May 09, 2011 9:17 AM<br><b>To:</b> eQuest List (equest-users@lists.onebuilding.org)<br><b>Subject:</b> [Equest-users] Printing to PDF<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Has anyone run into an error when trying to print the reports to PDF? Whenever I try I get an error message from eQuest stating that the print job could not be started. I was just wondering if anyone else had seen this. <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Adam Towell<o:p></o:p></p><p class=MsoNormal>CxE Group, LLC<o:p></o:p></p><p class=MsoNormal>618-659-9461<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>