<div>Steven,</div>
<div>you explained it all perfectly and simply. good job.</div>
<div> </div>
<div>Brian,</div>
<div>you're best bet to start is to attach your .pd2 file and .inp files and let us see your files and error you are getting. Maybe one of us on the list can look at it for you and see if anything in your model is triggering your error.</div>
<div> </div>
<div> </div>
<div>pasha<br><br></div>
<div class="gmail_quote">On Wed, Jun 9, 2010 at 9:45 AM, Steven Savich <span dir="ltr"><<a href="mailto:ssavich@systemswestengineers.com">ssavich@systemswestengineers.com</a>></span> wrote:<br>
<blockquote style="BORDER-LEFT: #ccc 1px solid; MARGIN: 0px 0px 0px 0.8ex; PADDING-LEFT: 1ex" class="gmail_quote">Brian,<br><br>there is no "equest help desk" per se. There is this list, and several<br>users who are very experienced. As has been pointed out recently, responses<br>
to the list are by other program users who are responding in their free<br>(read "non-billable") time. I haven't personally run into this error<br>before, but it could be related to access restriction.<br><br>
The best way to get help from the list is to state the problem in a concise<br>fashion AND post your .inp and .pd2 files so that other modelers can try to<br>duplicate the errors. That way we can isolate if it's a problem with your<br>
files, or something with your computer set up.<br><br>If you continue to have difficulty troubleshooting this, or other issues for<br>which you don't get answers from the list, I would suggest either emailing<br>the equest development team directly (Scott Criswell often responds to<br>
issues brought up on the equest-users list) or contact one of the<br>experienced modelers for some off-list (paid) assistance.<br><br>Steven<br>
<div>
<div></div>
<div class="h5"><br>-----Original Message-----<br>From: <a href="mailto:equest-users-bounces@lists.onebuilding.org">equest-users-bounces@lists.onebuilding.org</a><br>[mailto:<a href="mailto:equest-users-bounces@lists.onebuilding.org">equest-users-bounces@lists.onebuilding.org</a>] On Behalf Of Cooper,<br>
Brian D CIV NAVFAC Lant<br>Sent: Wednesday, June 09, 2010 7:45 AM<br>To: <a href="mailto:equest-users@lists.onebuilding.org">equest-users@lists.onebuilding.org</a><br>Subject: [Equest-users] HELP!! - Value is not within the allowable range<br>
<br>The Equest Error ' "Value is not within the allowable range." appears<br>whenever accessing any Reports. The simulations run without error and the<br>Sim Reports and .bdl files don't show any errors. I've tried a few different<br>
test files and all get the same error. Has anyone seen this problem?<br><br>Running on XP on a Navy NMCI computer (encrypted, lots of access<br>restrictions, etc). Could it be a rights issue?<br><br>*******<br><br>There are 3 other posts on this site from users with the same error. Nobody<br>
has answered any of these posts. Where else can someone get support?<br><br>*******<br><br><br>Brian D. Cooper P.E. LEED AP<br>Capital Improvements Mechanical Engineering NAVFAC Atlantic Ph. 757-322-4242<br><a href="mailto:brian.d.cooper@navy.mil">brian.d.cooper@navy.mil</a><br>
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