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<BODY lang=EN-US link=blue vLink=purple>
<DIV dir=ltr align=left><SPAN class=013281120-26052010><FONT color=#0000ff
size=2 face=Arial>All,</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=013281120-26052010><FONT color=#0000ff
size=2 face=Arial></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=013281120-26052010><FONT color=#0000ff
size=2 face=Arial>I sent an email to Carol but thought I would jump on the
bandwagon...</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=013281120-26052010><FONT color=#0000ff
size=2 face=Arial></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=013281120-26052010><SPAN
class=975231314-26052010><FONT color=#0000ff size=2 face=Arial>From my
understanding, eQUEST is funded through the California government, through
grants etc. Would an "eQUEST help desk" grant be an option for receiving
funding to do what you are doing? Also, I agree that If this "help desk" was
made available, I do not think the listserv would be necessary/used. For
example, </FONT></SPAN></SPAN><SPAN class=013281120-26052010><SPAN
class=975231314-26052010><FONT color=#0000ff size=2 face=Arial> I am also a
member of the TRACE listserve, but receive very few emails, if any, as a
member (because there is a paid support staff).</FONT></SPAN></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=013281120-26052010><SPAN
class=975231314-26052010><FONT color=#0000ff size=2
face=Arial></FONT></SPAN></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=013281120-26052010><SPAN
class=975231314-26052010><FONT color=#0000ff size=2 face=Arial>Once individuals
would need to pay to get answers to more "complex" questions, this "free"
software no longer becomes free. At that point, would it be more useful/cost
effective to switch to Trace or Hap who have dedicated (and paid) support staff
that answer questions for free (as part of the "seat"
cost)?</FONT></SPAN></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=013281120-26052010><SPAN
class=975231314-26052010></SPAN><SPAN class=975231314-26052010><FONT
color=#0000ff size=2 face=Arial></FONT></SPAN> </DIV>
<DIV dir=ltr align=left>
<DIV dir=ltr align=left><SPAN class=975231314-26052010><FONT color=#0000ff
size=2 face=Arial><SPAN class=013281120-26052010>Thanks to everyone for their
contributions,</SPAN></FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=975231314-26052010><FONT color=#0000ff
size=2 face=Arial></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=975231314-26052010><FONT color=#0000ff
size=2 face=Arial>Gordon</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=975231314-26052010><FONT color=#0000ff
size=2 face=Arial></FONT></SPAN> </DIV></SPAN></DIV>
<DIV> </DIV>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal align=left><SPAN
style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Arial Unicode MS'; mso-bidi-font-family: Arial"><FONT
size=2 face=Arial>Gordon D. Schweitzer III, LEED AP BD+C</FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal align=left><FONT size=2><FONT
face=Arial><SPAN
style="COLOR: black; mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Arial Unicode MS'; mso-bidi-font-family: Arial">Mechanical
Engineer</SPAN></FONT></FONT></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal align=left><FONT size=2
face=Arial></FONT><STRONG><SPAN
style="COLOR: black; mso-fareast-font-family: 'Arial Unicode MS'; mso-bidi-font-family: Arial">
<DIV align=left><FONT size=2 face=Arial>Heapy
Engineering</FONT></SPAN></STRONG></DIV>
<DIV align=left><STRONG><SPAN
style="COLOR: black; mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Arial Unicode MS'; mso-bidi-font-family: Arial"></SPAN></STRONG><FONT
size=2><FONT face=Arial><STRONG><SPAN
style="COLOR: gray; mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Arial Unicode MS'; mso-bidi-font-family: Arial">A
LEED-NC SILVER CERTIFIED FACILITY</SPAN></STRONG><SPAN
style="FONT-FAMILY: 'Arial Unicode MS'; COLOR: black; mso-bidi-font-size: 10.0pt"><?xml:namespace
prefix = o ns = "urn:schemas-microsoft-com:office:office"
/><o:p></o:p></SPAN></FONT></FONT></DIV>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal align=left><FONT size=2><FONT
face=Arial><SPAN
style="COLOR: black; mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Arial Unicode MS'; mso-bidi-font-family: Arial">1400
West Dorothy Lane</SPAN><SPAN
style="FONT-FAMILY: 'Arial Unicode MS'; COLOR: black; mso-bidi-font-size: 10.0pt"><o:p></o:p></SPAN></FONT></FONT></P><FONT
size=2><FONT face=Arial><SPAN
style="COLOR: black; mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Arial Unicode MS'; mso-bidi-font-family: Arial">
<DIV align=left><FONT size=2 face=Arial><FONT size=2>Dayton, OH
45409-1310</FONT></FONT></DIV>
<DIV align=left><FONT size=2 face=Arial><FONT size=2>Phone: (937)
224-0861</FONT></FONT></DIV>
<DIV align=left><FONT size=2 face=Arial><FONT size=2>FAX: (937)
224-5777</FONT></FONT></DIV></SPAN><SPAN
style="FONT-FAMILY: 'Arial Unicode MS'; COLOR: black; mso-bidi-font-size: 10.0pt"><o:p></o:p></SPAN></FONT></FONT>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal align=left>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal align=left><FONT size=2><FONT
face=Arial><SPAN
style="COLOR: black; mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Arial Unicode MS'; mso-bidi-font-family: Arial"></SPAN><SPAN
style="FONT-FAMILY: 'Arial Unicode MS'; COLOR: black; mso-bidi-font-size: 10.0pt"><o:p></o:p></SPAN></FONT></FONT></P>
<DIV align=left><SPAN
style="FONT-FAMILY: Arial; COLOR: blue; FONT-SIZE: 10pt; mso-fareast-font-family: 'Arial Unicode MS'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA"><A
title=http://www.heapy.com/ href="http://www.heapy.com/"
target=_blank>www.heapy.com</A></SPAN></DIV>
<DIV> </DIV><BR>
<DIV dir=ltr lang=en-us class=OutlookMessageHeader align=left>
<HR tabIndex=-1>
<FONT size=2 face=Tahoma><B>From:</B> equest-users-bounces@lists.onebuilding.org
[mailto:equest-users-bounces@lists.onebuilding.org] <B>On Behalf Of </B>Haynes,
Glenn<BR><B>Sent:</B> Wednesday, May 26, 2010 4:03 PM<BR><B>To:</B> Dakota
Kelley; Carol Gardner; eQUEST Users List<BR><B>Subject:</B> Re: [Equest-users]
eQUEST Help Desk Funding<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV dir=ltr align=left><DEFANGHTML_SPAN class=891014819-26052010><FONT
color=#0000ff size=2 face=Arial>I do not have a strong opinion on this issue
because it offers a service not currently available. But to me the issue
is one of effect on the whole eQuest community. My fear is that once this
service is offered, many who have spent their valuable time offering free advice
will tend to back off and let the paid services take up the slack. This
will probably reduce the usefulness of the current list and leave small firms
and individuals without extra cash out. This may eventually reduce or
destroy the value of the free list service. The future of DOE2 and eQuest
depends on young beginners who currently have little money and need the free
help.</FONT></DEFANGHTML_SPAN></DIV>
<DIV dir=ltr align=left><DEFANGHTML_SPAN class=891014819-26052010><FONT
color=#0000ff size=2 face=Arial></FONT></DEFANGHTML_SPAN></DIV>
<DIV dir=ltr align=left><DEFANGHTML_SPAN class=891014819-26052010><FONT
color=#0000ff size=2 face=Arial>This list is one of the few truly valuable free
services available in the world today. It provides a forum for old codgers
like me to mentor those younger and less experienced (those who need help the
most and can afford it the least), and, currently, I am in good
company.</FONT></DEFANGHTML_SPAN></DIV>
<DIV dir=ltr align=left><DEFANGHTML_SPAN class=891014819-26052010><FONT
color=#0000ff size=2 face=Arial></FONT></DEFANGHTML_SPAN></DIV>
<DIV dir=ltr align=left><DEFANGHTML_SPAN class=891014819-26052010><FONT
color=#0000ff size=2 face=Arial>Glenn</FONT></DEFANGHTML_SPAN></DIV><BR>
<DIV dir=ltr lang=en-us class=OutlookMessageHeader align=left>
<HR tabIndex=-1>
<FONT size=2 face=Tahoma><B>From:</B> equest-users-bounces@lists.onebuilding.org
[mailto:equest-users-bounces@lists.onebuilding.org] <B>On Behalf Of </B>Dakota
Kelley<BR><B>Sent:</B> Wednesday, May 26, 2010 2:14 PM<BR><B>To:</B> Carol
Gardner; eQUEST Users List<BR><B>Subject:</B> Re: [Equest-users] eQUEST Help
Desk Funding<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV class=Section1>
<P class=MsoNormal><DEFANGHTML_SPAN
style="FONT-FAMILY: 'Calibri','sans-serif'; COLOR: #1f497d; FONT-SIZE: 11pt">Carol,<O:P></O:P></DEFANGHTML_SPAN></P>
<P class=MsoNormal><DEFANGHTML_SPAN
style="FONT-FAMILY: 'Calibri','sans-serif'; COLOR: #1f497d; FONT-SIZE: 11pt"><O:P></O:P></DEFANGHTML_SPAN></P>
<P class=MsoNormal><DEFANGHTML_SPAN
style="FONT-FAMILY: 'Calibri','sans-serif'; COLOR: #1f497d; FONT-SIZE: 11pt">Let
me cut through the philosophical stuff and set a starting bid: were I to find
myself in need, I would pay $125/hr for one-on-one, pay-per-use,
phone/WebEx-style assistance, billed in 0.25 hr increments or each fraction
thereof, with a minimum charge of 0.5 hrs. This assumes the person
providing the help has both a mechanical engineering degree and years of eQUEST
experience, which appears to fit your description. If Portland has not
eliminated your Canadian accent, I would gladly pay aboot $126/hr..what’s
another loonie, eh? Naturally, there would be a high expectation that you
should be able to solve nearly any issue somewhat quickly, and you would have to
determine how you want to handle issues you are unable to resolve.
However, I have no qualms about charging or paying for one-on-one help…it’s
called “consulting”. In my early days I posted a couple questions and
received no responses – I could’ve just as easily been talking to my HP DeskJet
while printing “I hope that helps” messages to myself. Having an
alternate, fee-based help resource would have been a blessing.
<O:P></O:P></DEFANGHTML_SPAN></P>
<P class=MsoNormal><DEFANGHTML_SPAN
style="FONT-FAMILY: 'Calibri','sans-serif'; COLOR: #1f497d; FONT-SIZE: 11pt"><O:P></O:P></DEFANGHTML_SPAN></P>
<P class=MsoNormal><DEFANGHTML_SPAN
style="FONT-FAMILY: 'Calibri','sans-serif'; COLOR: #1f497d; FONT-SIZE: 11pt">If
I may enter the philosophical arena for a minute, I’m amazed by the eQUEST users
who will comfortably charge their clients thousands of dollars for a model,
using “free” software, but <I>expect</I> free assistance and get up in arms when
anyone brings up the idea of fee-based help (or that it would be brought up on a
forum created <I>for</I> eQUEST help). There has been talk about helping
for “the greater good of the modeling community”, but I don’t find it to be
intellectually honest. Such a notion is predicated on an equal
contribution from all participants, but the reality is that there are far more
help-seekers than help-providers, and such will always be the case with
voluntary forums. Quick questions that can be answered in five minutes are
not an issue, and the forum is wonderful for that, but when it turns into me
taking an hour or two to go through someone’s model for free, while they get
paid for my findings, is not inherently good for me or the community. It
has been done for me in the past, and I have paid it forward. However,
there are not enough active participants to make this standard operating
procedure. I also refute the notion that having an alternate help source
undermines the forum; the two are not mutually exclusive.
<O:P></O:P></DEFANGHTML_SPAN></P>
<P class=MsoNormal><DEFANGHTML_SPAN
style="FONT-FAMILY: 'Calibri','sans-serif'; COLOR: #1f497d; FONT-SIZE: 11pt"><O:P></O:P></DEFANGHTML_SPAN></P>
<P class=MsoNormal><DEFANGHTML_SPAN
style="FONT-FAMILY: 'Calibri','sans-serif'; COLOR: #1f497d; FONT-SIZE: 11pt">So,
Carol, please put out your shingle. I might break my model just for an
excuse to call you.<O:P></O:P></DEFANGHTML_SPAN></P>
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style="TEXT-TRANSFORM: uppercase; FONT-FAMILY: 'Franklin Gothic Book','sans-serif'; COLOR: black; FONT-SIZE: 10pt"><O:P></O:P></DEFANGHTML_SPAN></P>
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<O:P></O:P></DEFANGHTML_SPAN></P>
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style="FONT-FAMILY: 'Franklin Gothic Book','sans-serif'; COLOR: black; FONT-SIZE: 10pt">
DAKOTA KELLEY</DEFANGHTML_SPAN></B><DEFANGHTML_SPAN
style="FONT-FAMILY: 'Franklin Gothic Book','sans-serif'; COLOR: black; FONT-SIZE: 10pt">
</DEFANGHTML_SPAN><DEFANGHTML_SPAN
style="FONT-FAMILY: 'Franklin Gothic Book','sans-serif'; COLOR: black; FONT-SIZE: 8pt">
</DEFANGHTML_SPAN><B><DEFANGHTML_SPAN
style="FONT-FAMILY: 'Franklin Gothic Book','sans-serif'; COLOR: black; FONT-SIZE: 10pt"><O:P></O:P></DEFANGHTML_SPAN></B></P>
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</DEFANGHTML_SPAN><DEFANGHTML_SPAN
style="FONT-FAMILY: 'Franklin Gothic Book','sans-serif'; COLOR: black; FONT-SIZE: 10pt">Project
Designer<O:P></O:P></DEFANGHTML_SPAN></P>
<P class=MsoNormal><DEFANGHTML_SPAN
style="FONT-FAMILY: 'Franklin Gothic Book','sans-serif'; COLOR: black; FONT-SIZE: 8pt"><O:P></O:P></DEFANGHTML_SPAN></P>
<P class=MsoNormal><DEFANGHTML_SPAN
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Office: 214-744-6199<O:P></O:P></DEFANGHTML_SPAN></P>
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Cell:
214-280-3825<O:P></O:P></DEFANGHTML_SPAN></P>
<P class=MsoNormal><DEFANGHTML_SPAN
style="FONT-FAMILY: 'Franklin Gothic Book','sans-serif'; COLOR: black; FONT-SIZE: 8pt">
Fax: 214-744-0770
<O:P></O:P></DEFANGHTML_SPAN></P>
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3535 Travis St. Suite 115
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Dallas, TX 75204 <O:P></O:P></DEFANGHTML_SPAN></P>
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MEP ENGINEERING </DEFANGHTML_SPAN><DEFANGHTML_SPAN
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ENERGY MODELING </DEFANGHTML_SPAN><DEFANGHTML_SPAN
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<DIV
defanghtml_style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0in; BORDER-TOP: #b5c4df 1pt solid; PADDING-LEFT: 0in; PADDING-BOTTOM: 0in; BORDER-LEFT: medium none; PADDING-TOP: 3pt; BORDER-BOTTOM: medium none">
<P class=MsoNormal><B><DEFANGHTML_SPAN
style="FONT-FAMILY: 'Tahoma','sans-serif'; FONT-SIZE: 10pt">From:</DEFANGHTML_SPAN></B><DEFANGHTML_SPAN
style="FONT-FAMILY: 'Tahoma','sans-serif'; FONT-SIZE: 10pt"> Carol Gardner
[mailto:cmg750@gmail.com] <BR><B>Sent:</B> Tuesday, May 25, 2010 4:45
PM<BR><B>To:</B> eQUEST Users List<BR><B>Cc:</B> Benville, Jim;
ed.wall@ee.doe.gov<BR><B>Subject:</B> [Equest-users] eQUEST Help Desk
Funding<O:P></O:P></DEFANGHTML_SPAN></P></DIV>
<P class=MsoNormal><O:P></O:P></P>
<P class=MsoNormal>All,<BR><BR>For the right amount of money, a dedicated land
line, and a dedicated computer, I will function as your dedicated Help Desk. Let
me know who is interested in funding me to be this resource. Let me know how
much you think this resource is worth. As you all know by now unless you've been
sleeping, I am a self-employed professional that takes time to answer your
questions but must quit giving my time away for free. <BR clear=all><BR>--
<BR>Carol Gardner PE<O:P></O:P></P></DIV></BODY></HTML>