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<p class=MsoNormal><span style='color:#1F497D'>Checking the archives, it looks
like you&#8217;re not the first person this has happened to&#8230; but I don&#8217;t see any
archived responses offering help either.<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'>I can confirm I&#8217;ve never seen
such a prompt after multiple eQuest installations (Windows XP).&nbsp; But then I&#8217;ve
only been messing around with eQuest for two versions.<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'>Shots in the dark here:&nbsp; Maybe
try installing to a non-default directory or changing the windows compatibility
mode?<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<div>

<p class=MsoNormal><span style='color:#1F497D'><img width=119 height=37
id="_x0000_i1026" src="cid:image002.jpg@01CAFC0E.C60AD1E0"
alt="cid:489575314@22072009-0ABB"></span><b><span style='font-family:"Stylus BT","sans-serif";
color:#2D4D5E'><o:p></o:p></span></b></p>

<p class=MsoNormal><b><span style='font-family:"Stylus BT","sans-serif";
color:#2D4D5E'><o:p>&nbsp;</o:p></span></b></p>

<p class=MsoNormal><b><span style='font-family:"Stylus BT","sans-serif";
color:#2D4D5E'>NICK CATON, E.I.T.</span></b><b><span style='font-size:12.0pt;
font-family:"Stylus BT","sans-serif";color:#2D4D5E'><o:p></o:p></span></b></p>

<p class=MsoNormal><span style='font-size:7.5pt;color:#CC9900'>PROJECT ENGINEER</span><span
style='font-size:7.5pt;font-family:"Times New Roman","serif";color:#CC9900'><o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;color:#2D4D5E'>25501 west
valley parkway<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;color:#2D4D5E'>olathe ks 66061<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;color:#2D4D5E'>direct 913
344.0036<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;color:#2D4D5E'>fax 913
345.0617<o:p></o:p></span></p>

<p class=MsoNormal><i><span style='font-size:10.0pt;color:#2D4D5E'>Check out
our new web-site @ </span></i><span style='color:#1F497D'><a
href="www.smithboucher.com" title="blocked::www.smithboucher.com"><span
style='font-size:10.0pt'>www.smithboucher.com</span></a></span><u><span
style='font-size:10.0pt;color:blue'> </span></u><span style='color:#1F497D'><o:p></o:p></span></p>

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<p class=MsoNormal><span style='color:#1F497D'><o:p>&nbsp;</o:p></span></p>

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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
equest-users-bounces@lists.onebuilding.org
[mailto:equest-users-bounces@lists.onebuilding.org] <b>On Behalf Of </b>Stuart
Gregson<br>
<b>Sent:</b> Tuesday, May 25, 2010 12:27 PM<br>
<b>To:</b> 'equest-users@lists.onebuilding.org'<br>
<b>Subject:</b> [Equest-users] Equest software registration code<o:p></o:p></span></p>

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<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal><span style='color:#1F497D'>Hi all,<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'>I am trying to install Equest
3.63b on my computer, but when I launch the program I get a pop window that
asks for a software registration code:<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'><img border=0 width=339
height=169 id="Picture_x0020_1" src="cid:image003.png@01CAFC0E.C60AD1E0"
alt="cid:image001.png@01CAFB56.9176ED50"><o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'>I don&#8217;t know what code Equest is
asking for.&nbsp; Since this is free software, I didn&#8217;t expect to need a
registration code.&nbsp; I&#8217;m running on Windows Vista.&nbsp; I&#8217;ve tried
re-starting, re-installing, re-downloading, everything.<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'>Has anybody else encountered
this before?<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'>Thanks,<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'>Stuart<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'><o:p>&nbsp;</o:p></span></p>

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<p class=MsoNormal><b><span style='font-size:8.0pt;font-family:"Arial","sans-serif";
color:gray'>Stuart Gregson</span></b><span style='font-family:"Arial","sans-serif";
color:#135351'><br>
</span><span style='font-size:8.0pt;font-family:"Arial","sans-serif";
color:gray'>Project Engineer</span><b><span style='font-family:"Arial","sans-serif";
color:#135351'><br>
</span></b><b><span style='font-size:7.5pt;font-family:"Arial","sans-serif";
color:#62B828'>_________________________________</span></b><b><span
style='font-family:"Arial","sans-serif";color:#62B828'><br>
</span></b><b><span style='font-size:8.0pt;font-family:"Arial","sans-serif";
color:gray'>Rumsey</span></b><b><span style='font-size:8.0pt;font-family:"Arial","sans-serif";
color:black'> </span></b><b><span style='font-size:8.0pt;font-family:"Arial","sans-serif";
color:gray'>Engineers</span></b><span style='font-size:8.0pt;font-family:"Arial","sans-serif";
color:gray'> |<b> Integral Group</b></span><span style='font-size:12.0pt;
font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:7.0pt;font-family:"Arial","sans-serif";
color:gray'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Arial","sans-serif";
color:gray'>99 Linden Street, Oakland CA 94607</span><span style='font-size:
8.0pt;color:#1F497D'><br>
</span><span style='font-size:8.0pt;font-family:"Arial","sans-serif";
color:gray'>510 663 2070 x 218</span><span style='font-size:7.0pt;font-family:
"Arial","sans-serif";color:gray'><br>
<br>
</span><span style='font-size:8.0pt;font-family:"Arial","sans-serif";
color:gray'><a href="mailto:sgregson@rumseyengineers.com"
title="blocked::blocked::mailto:clemon@rumseyengineers.com&#10;mailto:clemon@rumseyengineers.com"><span
style='color:gray;text-decoration:none'>sgregson@rumseyengineers.com<br>
</span></a><a href="http://www.rumseyengineers.com/"
title="blocked::http://www.rumseyengineers.com/"><span style='color:gray;
text-decoration:none'>www.rumseyengineers.com</span></a><br>
<a href="http://www.integralgroup.com/"
title="blocked::http://www.integralgroup.com/"><span style='color:gray;
text-decoration:none'>www.integralgroup.com</span></a></span><span
style='font-size:7.5pt;font-family:"Arial","sans-serif";color:#00DFDA'><br>
</span><b><span style='font-size:7.5pt;font-family:"Arial","sans-serif";
color:#62B828'>_________________________________<o:p></o:p></span></b></p>

<p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial","sans-serif";
color:black'><o:p>&nbsp;</o:p></span></p>

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<p class=MsoNormal><o:p>&nbsp;</o:p></p>

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