[Equest-users] Crashing with 3-D

[Elizabeth Gillmor]

Make sure you are running in compatibility mode, and make sure you are
running as administrator each time.  Right click the .exe --> Properties
--> Compatibility

Good luck!

*Elizabeth Gillmor  PE, BEMP, LC, LEED AP*

*e n e r g e t i c s  **consulting engineers, llc*
energetics-eng.com | 303.619.0091

On Tue, Mar 8, 2016 at 10:25 AM, Keith Swartz <KSwartz at seventhwave.org>
wrote:

> Thanks, Brian.
>
>
>
> My .pdl file size is only 1 KB. Many of the files I have opened recently
> were ones that were created by others, so there aren’t any changes to track.
>
>
>
> Keith Swartz, PE | Senior Energy Engineer
>
> *Seventhwave*
>
> 608.210.7123 seventhwave.org
>
>
>
> *From:* Brian Fountain [mailto:bfountain at greensim.com]
> *Sent:* Tuesday, March 08, 2016 11:19 AM
> *To:* Keith Swartz <KSwartz at seventhwave.org>
> *Subject:* Re: [Equest-users] Crashing with 3-D
>
>
>
> Keith,
>
> I suggest looking at the size of the .pdl file.  I have had models where
> after a large number of changes it gets huge (30 Mb or larger) and causes
> model crashes.  Deleting that file has brought crashing models back for me.
>
> BF
>
> On 08/03/2016 11:58 AM, Keith Swartz wrote:
>
> My eQUEST crashes when I go to the 3-D view. It goes to the 3-D View tab,
> but the view of the building doesn’t show up, a few seconds later I get a
> message “Building Energy Simulation Tool has stopped working. A problem
> caused the program to stop working correctly. Window will close the program
> and notify you if a solution is available.” A few seconds later eQUEST
> closes.
>
>
>
> It happens on files that others can see the 3-D view, so I believe the
> problem is with my computer, not the file. It happens with all files I get
> into. It started suddenly a few weeks ago. I re-installed eQUEST. Our IT
> people will be checking my computer later this week, but I wanted to check
> with you guys to see if any of you had similar experiences or have possible
> solutions. One idea is a problem with the graphics card, but all other
> graphics have been working fine.
>
>
>
> Thanks,
>
> Keith Swartz, PE | Senior Energy Engineer
>
> *Seventhwave*
>
> 608.210.7123 seventhwave.org
>
>
>
>
>
>
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