[Equest-users] Unexplained crashes in 3.65

Mon Jul 6 12:13:56 PDT 2015

zgfDisclaimer

Another “stability” tip to add into the archives:

If your office utilizes cloud services for storage or for collaboration
with others, I’ve found some causality between eQuest hanging/crashing to
working within a Google Drive subdirectory.  I suspect it may have
something to do with read/write permissions or else the way files are
accessed to continually update/sync with the cloud.

I have since switched to working on a “local” copy of projects outside of
cloud directories to avoid the issue.

~Nick

*NICK CATON, P.E.*
*Owner*

*Caton Energy Consulting*
  1150 N. 192nd St., #4-202

  Shoreline, WA 98133
  office:  785.410.3317

www.catonenergy.com

*From:* Equest-users [mailto:equest-users-bounces at lists.onebuilding.org] *On
Behalf Of *Julien Marrec
*Sent:* Monday, July 06, 2015 11:20 AM
*To:* Daric Adair
*Cc:* equest-users at lists.onebuilding.org
*Subject:* Re: [Equest-users] Unexplained crashes in 3.65

As said before, running in compatibility mode will solve most of the issue.

It'll still happen once in a while and restarting (or logging out) will
solve it.

Cheers,

Julien

Envoyé de mon iPhone

Le 6 juil. 2015 à 13:39, Daric Adair <Daric.Adair at hei-eng.com> a écrit :

We have also run into this error in 3.65. The ‘solution’ we’ve used has
been to restart the computer. This has tended to ‘fix’ the error.

Thanks,

DARIC R. ADAIR  PE, C.E.M.
*Henderson Engineers, Inc. | *Mechanical Engineer, Energy Analyst
*dir* 913 742 5530 *tel* 913 742 5000 *fax* 913 742 5001 *tx id* #F-001236
*email* daric.adair at hei-eng.com *www.hei-eng.com* <http://www.hei-eng.com/>
Licensed in KS.

*From:* Sami, Vikram [mailto:vikram.sami at zgf.com <vikram.sami at zgf.com>]
*Sent:* Thursday, July 02, 2015 11:24 AM
*To:* Nathan Miller
*Cc:* equest-users at lists.onebuilding.org
*Subject:* Re: [Equest-users] Unexplained crashes in 3.65

Thanks Nathan – that seems to solve the issue (at least for now).

*Vikram Sami*
AIA, BEMP, LEED BD+C
Associate Partner

ZGF ARCHITECTS LLP
*T *206.521.3509 *E *vikram.sami at zgf.com
925 Fourth Avenue, Suite 2400
Seattle, WA 98104

*From:* Nathan Miller [mailto:nathanm at rushingco.com <nathanm at rushingco.com>]

*Sent:* Thursday, July 02, 2015 9:02 AM
*To:* Sami, Vikram
*Subject:* RE: Unexplained crashes in 3.65

Are you running equest in compatability mode:

<image001.png>

I’ve had good luck with running it in XP service pack 3 compatability mode.

*Nathan Miller, PE, LEED AP BD+C** – **Mechanical Engineer/Senior Energy
Analyst*

*RUSHING* | *D* 206-788-4577 | *O* 206-285-7100

*www.rushingco.com <http://www.rushingco.com/>*

*From:* Equest-users [mailto:equest-users-bounces at lists.onebuilding.org
<equest-users-bounces at lists.onebuilding.org>] *On Behalf Of *Sami, Vikram
*Sent:* Thursday, July 02, 2015 11:44 AM
*To:* equest-users at lists.onebuilding.org
*Subject:* [Equest-users] Unexplained crashes in 3.65

I have had this happen on a couple of separate projects – they are running
fine one day and the next day I get unexplained crashes

Here’s a screenshot of the error message

<image002.png>

Anyone else experienced this? Any ideas as to what the issue is? Its
happened to me on projects still in the wizard as well as those in the
detailed interface.

Any insight would be much appreciated

Thanks in advance

-Vikram

*Vikram Sami*
AIA, BEMP, LEED BD+C
Associate Partner

ZGF ARCHITECTS LLP
*T *206.521.3509 *E *vikram.sami at zgf.com
925 Fourth Avenue, Suite 2400
Seattle, WA 98104

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