[Equest-users] Windows error

[Nicholas Caton]

Based on the context you provided (particularly it works on another's pc),
this sounds like the sort of issue that *might* be resolved with a fresh
install of Equest after an uninstall.  This isn't unheard of - sometimes a
stable installation just goes awry.   Wouldn't be too hard to try in any
case.
On Dec 12, 2015 4:13 AM, "Julien Marrec" <julien.marrec at gmail.com> wrote:

> Are you running equest in XP compatibility mode? Do so, it seems to reduce
> these events.
>
> Otherwise, no clue.
>
>
>
> Envoyé de mon iPhone
>
> Le 11 déc. 2015 à 20:58, Randy VanSise <rvansise at smartwattinc.com> a
> écrit :
>
> I am having a problem with eQuest 3.65. I am in the eQuest DD wizard
> working on the fourth shell and when I try to put in the custom shape of
> the footprint it gives the following error when I try to save the shape;
> "Building Energy Simulation Tool has stopped working. A problem has caused
> the program to stop working correctly. Windows will close the program and
> notify you if a solution is available.” I sent the files to my supervisor
> and did not have the problem on his computer. My IT says that I am not
> running out of resources or anything when this happens.  I tried rebuilding
> the model and had the same problem when I got the to the 4th shell.  My
> computer is an ACPI x64 based PC with four Intel core i5-4300 CPU at 2.60
> GHtz, 4.0 GB RAM and a 64 Bit processor.  It has Windows 8.1 Pro and an
> Intel HD Graphics 4600 video card.  The video card properties says it has
> 1920 Mb of total available graphics memory, 128 MB of dedicated Video
> Memory and 0 MB or System Video memory.  There is 235 GB of free space on
> the hard drive.
>
>
>
>
>
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