[Equest-users] eQuest Forum Courtesy

[Paul Diglio]

I have been noticing some rude remarks in response to beginners questions lately.

I e-mailed the administrator.  Please see his answer below.  Note, I edited my original e-mail to Jason Glazer below to remove names.

>From Jason's response, it is clear that eQuest users of any skill level are allowed to post questions.

In the interest of courtesy, I would suggest no answer rather than a rude one.

Paul Diglio

--- On Fri, 7/30/10, Jason Glazer <jglazer at gard.com> wrote:

From: Jason Glazer <jglazer at gard.com>
Subject: Re: eQuest Forum Question
To: "Paul Diglio" <paul.diglio at sbcglobal.net>
Date: Friday, July 30, 2010, 10:53 AM

Paul,

The web site describes the eQUEST-users mailing list concerning experience level as:

"The eQUEST-users  mailing list is for everyone that uses the eQUEST program. Users at every experience level are encouraged to join this mailing list and share their questions and knowledge. Users of the DOE-2.2 and D2Comply are also welcome. The mailing list will be a user-to-user support forum for eQUEST, DOE-2.2, and D2Comply."

It is unfortunate that people are not always courteous, I stress that in the guidelines:

http://onebuilding.org/guidelines.html

So, feel free to post beginner questions. Most of the time people get good answers and are not insulted in anyway.

I would suggest that searching the archives might provide the answer to your question.

I will try to monitor the traffic on the list more closely and correct people who think that beginners are not welcome.

Can you think of anything else that should be done?

Jason

On 7/30/2010 7:22 AM, Paul Diglio wrote:
> Dear Sir or Madam:
> 
> I would like to thank you for the forum, I find it very helpful.
> 
> I am seeing, what I would consider some rude comments left by the people
> who have extensive experience performing simulations. For example, in 
> response to a question concerning Revit, the responder said "you need to figure 
> out how to train yourself better or leave the field."
> 
> In another recent post "Sorry about the touch of flame
> but much of the debate on this site lately has regressed to teaching of
> basic concepts or to users who seem to have only spent a week or 2 in
> the trenches. It seems some of the old hands are getting cranky because
> the privilege of asking questions on this site is getting abused."
> 
> Is there a minimum level of competency one needs to achieve before
> submitting a post? The two examples above imply that beginners questions
> are inappropriate. Who decides if the site is "being abused"?
> 
> If it appears that the person submitting a question is a rank beginner,
> the "old hands" have the option of not answering the question or
> providing a polite answer to help out. In my opinion, they should not
> question the competency of the person or suggest they acquire a
> different job.
> 
> It would help if you could clarify the intent of the forum and again
> stress to the members to be courteous.
> 
> Thank you,
> 
> Paul Diglio
> 
> 

-- Jason Glazer, P.E., GARD Analytics, 90.1 ECB chair
Admin for onebuilding.org building performance mailing lists
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